Freight Specialist

At Composites One our culture is founded on a clear set of Core Values that has at its core Respect, Teamwork, and Communication. Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, and communicate effectively while doing the one thing that is critical to our success – taking care of our customers.

Are you ready for a rewarding career?

We are searching for a Freight Specialist to join our growing Transportation Team!

Now is the time to move forward and make an impact!

As a Freight Specialist you will be responsible for providing excellent service for our customers for matters related to freight and logistics. You will manage end-to-end transportation solutions inclusive of implementing transportation and shipping projects, ensuring a consistent supply chain operation, facilitating shipment, documentation of processes, compliance with applicable laws and regulations, coordinating product shipments, and overseeing shipment and freight related communications. By ensuring a seamless customer experience with Composites One, supporting our company objectives to further elevate our brand, this role is crucial to the success of the growth of our business and reputation as the leading supplier of composites materials.

How will you impact our organization as a Freight Specialist on a daily basis?

• Implement end-to-end, full scope, concurrent projects; provide analysis and recommendations for alternative shipping / transportation solutions drawing from baseline transportation knowledge.
• Coordinate NMFC and Freight Class updates and facilitate refrigerated shipment scheduling/tracking by acting as a liaison with customers.

• Provide routing and transportation best practices to meet the customer and business delivery expectations for international, inbound, and outbound shipments.

• Specialize in transportation/freight terminology, process and procedures, effective communication, relationship building, creative solution design, sales, and negotiation techniques.
• Serve as a liaison with customers, vendors, and government agencies for all sea/ocean & air freight activities.
• Partner with and support freight forwarders, and other service providers, with a keen focus on establishing and maintaining a strong partnership.

• Demonstrate a keen attention to detail, multitasking ability and provides effective communication supported by a philosophy of continuous improvement and excellent service to customers and standardization of work.

• Provide daily updates to manager about the status of all projects and any problems with shipments and inventory.
• Responsible for all shipment-level communication between Composites One and all customers, carriers, and vendors (i.e., delays, billing, new shipment requests, shipping instructions, etc.)
• Place and process customer booking requests in accordance with agreed customer requirements and established routing guides.

• Analyze demand forecasts daily to estimate shipping, storage, and delivery requirements, and uses this information to appropriately communicate, and resource allocation requests.

• Verify and confirm any additional charges incurred (i.e., driver waiting time, demurrage.)
• Communicate with the appropriate shipper/forwarder office promptly, which may be overseas or in a different time zone.

Required Skills and Qualifications:

• Demonstrate a keen sense of urgency in solving problems and getting work done.
• Able to integrate technical knowledge with sound, practical business judgment.
• Ability to assess urgency of requests and prioritize appropriately.
• Excellent written and verbal skills; ability to communicate technical information in a clear and concise format to non-technical users. 
• Experience with Microsoft Suite, TMS, and Office 365 is a plus. 
• SAP experience is preferred. 
• Bachelor's degree is preferred.
• A combination of requisite professional experience and education. 
• A minimum of 4 years experience in logistics and/or import/export.
• Willing to travel up to 10%. 

• CULTURE: This is a great place to work! We are deeply committed to cultivating an environment of Respect, Teamwork, and Communication.
• INTEGRITY: The foundation of all strong relationships is TRUST. We strive to act with integrity and honesty in all interactions with our customers, suppliers, and Team Members to build meaningful relationships!
• CONTINUOUS IMPROVEMENT AND INNOVATION: To remain successful, we must continuously improve and innovate. At Composites One, we value collaboration, and sharing ideas so that we can grow and drive continuous improvement and innovation together.

Join us in creating a brighter future for the customers we serve!

About Us:

Commitment to Diversity, Equity, and Inclusion
At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation.
ADA Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please contact the ADA Coordinator by email at ADACoordinator@compositesone.com.