Freight Broker/Logistics Coordinator

We are an asset base and 3PL Logistics company. Our mission is to provide exceptional customer service to our customers while focusing on safety and employee satisfaction.

Position overview:

Our organization seeks a service-minded freight broker to serve as a liaison between freight carriers and our customers. In this position, your responsibilities would include securing new accounts, expediting the information-sharing process, and communicating with dispatchers, drivers, and clients. Additionally, we will look to you to negotiate contract and pricing agreements with carriers. Ideal candidates are customer oriented with the ability to work in a fast paced, dynamic environment.

Essential Duties and Responsibilities:

· Perform freight services according to company and government regulations.

· Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers.

· Monitor all routes and schedule backhauls with same trucks to utilize max. cost of the daily route.

· Track and report shipment status of loads.

· Book orders with carriers and assist in preparation for loading.

· Coordinate logistics for projects coming from multiple customer sites and vendors.

· Manage multiple deliveries, process spot requests, and develop new sales strategies to generate new leads, improve business, and develop a sales pipeline.

· Identify safe carriers for freight services, develop business relationships with carrier contacts, and provide current and prospective customers with shipping quotes.

· Maintain strong relationships with multiple carriers.

· Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation.

· Resolve freight discrepancies and keep relevant parties apprised.

· Respond to customer concerns and queries in a timely, professional manner.

· Remain abreast of emerging market trends.

Necessary Skills and Qualifications:

· High School Diploma/GED, Bachelor’s degree preferred

· 5+ years of experience in a similar role

· Proficiency using Microsoft Office and industry-specific software.

· Strong attention to detail and excellent problem-solving abilities.

· Outstanding interpersonal skills, with the ability to communicate effortlessly with customers, shippers, carriers, and dispatchers.

· Exceptional negotiating skills.

· Highly organized and detail-oriented work style, with a proactive and professional attitude

· Ability to function effectively as a member of a team while promoting a positive and collaborative work environment

· Ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output and meet deadlines

· Excellent verbal and written communication skills

We are an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or any other protected class.

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Logistics: 5 years (Required)

Work Location: In person