Fraud Strategy Manager

Description

Primary focus of role is on day-to-day operational execution, with occasional contribution to broader planning within Check Deposit and In-Clearing. Manages, develops, implements, and monitors high-level business strategy by creating, deploying and measuring corporate business strategy and ensures that the results are monitored. Manages, develops, and reviews all strategic growth / diversification and financial business plans including potential mergers, acquisitions and divestitures. Manages business strategy, coordinating business architecture, making general assessments of new business opportunities and analyzing trends and drivers within business areas and locations to optimize medium term strategy. Supports management in their efforts to grow the business and are accountable for the communication of strategic business decisions. Provides support on process re-engineering, information management, technical implementation and business strategy.

Required Skills/Experience:

• Previous Management of tenured fraud analysts
• Bachelor’s degree in Operations Management, Mathematics, Statistics, Actuarial Sciences, Economics or other quantitative, business or technical discipline, or equivalent combination of education and business applied experience.
• Proficiency with data extraction/manipulation/mining tools (data processing and analysis) such as SQL, SAS
• Proficiency with Microsoft Office applications; Advanced Excel, PowerPoint
• Strong problem solving and analytical skills preferably in Financial Services industry
• Excellent communications (oral and written), interpersonal / business partnering, and organizational skills

Preferred Skills/Qualifications:

• Master's Degree in Mathematics, Statistics, Operations Management, Economics or other quantitative, business or technical discipline Preferred
• Experience with the project management lifecycle through Agile
• Previous experience with managing fraud risk at another financial institution

Hours and Work Schedule

Hours per week: 40

Work Schedule: 8:30am - 5:00pm, Monday - Friday

Pay Transparency

The salary range for this position is $109,500 - $182,500 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth