Company

U.s. Bank National AssociationSee more

addressAddressSaint Paul, MN
type Form of workFull-time
salary Salary$102,340 - $132,440 a year
CategoryInformation Technology

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description


Position Highlights


  • Directly and through staff, manages and coordinates the Fraud Risk and operational activities for eFraud
  • Monitoring of online enrollments for HELOC or advances to checking and savings (DDA) accounts
  • Monitor payments to HELOC accounts
  • Leads fraud mitigation initiatives and participates in the review and recommendation of operational systems and procedures affecting eFraud units, coordinating system conversions from an operations perspective
  • Ensures quality service and effective operations support for all of the assigned internal and external customers
  • Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals
  • Administers corporate policies and procedures and ensures compliance with applicable laws and regulations

Basic Qualifications

  • Bachelor’s degree, or equivalent work experience
  • Typically more than six years of applicable experience

Preferred Skills and Experience

  • HELOC experience is required
  • Understand how credit products work and how the functionality exists online
  • Passionate about stopping fraud
  • Very mindful of risk
  • Expert Excel user
  • Experience with the Power Automate suite of products
  • Deeply familiar with SharePoint Lists
  • Considerable knowledge of operational functions, systems, procedures, various products and/or services supported by the eFraud and applicable Federal and State laws and regulations
  • Thorough knowledge of HELOC or any other product that can be paid in advance online
  • Good organizational, managerial and project management skills
  • Well-developed customer relations skills
  • Excellent interpersonal, verbal and written communication skills
  • Strong supervisory and management skills
  • Strong multitasking skills
  • Well-developed knowledge of banking operations and human resources

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Benefits

Disability insurance, Health insurance, Dental insurance, 401(k), Paid time off, Adoption assistance, Parental leave, Vision insurance, 401(k) matching, Life insurance
Refer code: 8240983. U.s. Bank National Association - The previous day - 2024-02-20 07:32

U.s. Bank National Association

Saint Paul, MN
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