Address
Form of work
Schedule
Mon - Fri 8a-5p
What You’ll Do
Summary/Objective:
The Risk Management Fraud Data Analyst is responsible for analyzing, troubleshooting and applying constructive rule-based solutions to member debit and credit card fraud as well as device management and member authentication solutions platforms.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Perform analyses on debit/credit card portfolio to identify transactional fraud patterns, and recommend courses of action to help mitigate additional related fraud and potential losses
- Ability to write, test, and publish card rules based on identified fraud trends to help minimize member’s exposure
- Provide scheduled and ad hoc statistical analysis and summary reporting to management
- Acquire and maintain knowledge of VISA DPS, Visa Data Manager (VDM) and regulations, rules and strategies, and technologies concerning the detection, prevention, and mitigation of fraud for network transactions
- Monitor and maintain card related fraud/LP procedures within the department
- Manage, report and conduct performance analysis on other fraud rules-based platforms related to device management and integrity as well as member authentication platforms. Trans Union Device Risk, Device Based Authentication, SentiLink and Prove are examples of this.
- Familiarity with account opening platforms is preferred (fiVISION Account Works as an example)
- As requested by management, research and report on high-risk transactions across all payment channels and analyze patterns in response to emerging fraud risks across the business
- Complete all required Bank Secrecy Act related training annually and maintain an ongoing in-depth knowledge of DCU BSA policies and regulatory requirements
- Interface and collaborate with Card Services Operations personnel on card fraud related topics such as current fraud dispute trends, rules performance, card reissue decisions, etc.
- Perform other duties as assigned
What You’ll Need
- BA/BS and/or certification in data analytics preferred
- Minimum 2-3 years’ experience in debit and/or credit card fraud analytics and card operations is required
- Familiarity with fraud device management and customer/member authentication solutions
- Experience within the financial services industry to include knowledge of relevant regulations also preferred
What We Do
DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.
We are proud to be a Equal Opportunity Employer/ Protected Veterans/Individuals with Disabilities.
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