Food Service Supervisor

Department:
11904 AMC Oshkosh - Food Management Services
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Hours will vary to department needs. Weekends and Holidays needed as department needs warrant. Hours vary between 6:30 am to 800 pm
Major Responsibilities:

• Development and administration of the budget for cost center 2010 to ensure that all resources are of the quality and quantity to efficiently and effectively meet service requirements.
  • 7)Initiates and approves equipment and supply purchases.
  • 8)Analyzes the monthly responsibility summaries and accompanying journal for accuracy. Report to the Support Services Director on the results. Compiles reports for benchmarking.
  • 1)Recommends, develops and implements the budget for cost center 2010.
  • 2)Manages and monitors revenues, salary expenses and operating expenses to maximize revenues, cover costs, (as appropriate) and contain costs within budgeted parameters.
  • 3)Recommends, applies, develops and reassesses policies and procedures for the department as needed. Revises as necessary.
  • 4)Recommends, develops and implements new techniques, ideas, systems, or equipment to increase productivity, revenues, and maintain customer service while maintaining acceptable expenditures.
  • 5)Manages sanitation and safety conditions within the department to ensure compliance with department and Board of Health policies / regulations and takes corrective action as required.
  • 6)Approves vendors from which purchases will be made.
  • 9)Compiles information needed for completing meal cost report (Doc's meals, Physicians' refrigerators, special functions, cafeteria coupons, outpatient meal charges, staff trays, etc.) to charge back to departments.
  • 10)Completes and approves invoice payments, purchase orders, and capital expenditure forms for food supplies and equipment necessary to run the department. Works with Facilities and outside contracted maintenance companies to keep area equipment in optimum operation condition. Ensures that patient surveys are sent daily, collected and compiled to help ensure customer satisfaction. Troubleshoots problems / concerns related to all areas of the Food & Nutrition Department. Interacts with hospital departments to solve problems / concerns. Develops patient and cafeteria menus. Reviews each quarterly.
• Manages human resource issues in cost center 2010 to ensure efficient and effective staffing and development of staff.
  • 1)Recommends and applies goals for the department based on the hospital's tactical plan.
  • 2)Takes part in interviewing and selecting coordinators to ensure appropriate and accurate staffing. Recommends classes for the coordinators to give them the tools they need to properly supervise department staff.
  • 3)Manages the activities of the coordinators, who directly monitor the activities of the Food Service aides and production staff.
  • 4)Approves all coaching, counseling and performance reviews. Works with coordinators to implement a development plan for staff, as needed.
  • 5)Recommends, developments and implements ongoing processes for monitoring and evaluating the quality and appropriateness of the department's services; the process will meet the corporation's, hospital's and Accrediting Organization's standards / requirements.
  • 6)Recommends, monitors, adjusts, and approves staffing needs and requests to meet department's needs.
  • 7)Maintains the department performance review file and position control.
  • 8)Recommends and approves development opportunities / activities for all department staff. (i.e.: orientation, seminars, workshops, cross-training of staff to various areas)
• Participates in recommending, monitoring, developing, reviewing, applying, revising and ensuring the department's Quality Management Assessment activities to ensure quality and customer service to all our customers.
  • 1)Ensures that food is prepared according to standardized recipes and appropriate quantities for all areas of service.
  • 2)Ensures the development of specifications, par levels and vendors for food and all other department supplies.
  • 3)Ensures that sanitation and safety procedures are followed for compliance with department and regulatory agencies. Takes corrective action as required.
  • 4)Participates in and supports committees that promote the philosophy, mission and goals of our department, hospital and Advocate Health Care.
  • 5)Monitors staff in CQI, Accrediting Organization, and Board of Health training / specifications / regulations to ensure proper education of staff.
• Manages and directs all that is involved in catering to ensure all aspects are carried out appropriately (i.e.: ordering food, requester has been contacted production preparation, set up, service, and any other needs such as flowers and /or linen)
  • 1)Manages special function requests.
  • 2)Directs and monitors Coordinator's performance of special functions to ensure customer satisfaction.
  • 3)Manages and directs, with the Coordinator, the large special functions.
  • 4)Costs out all special functions to ensure capturing raw food costs, supplies, and labor used for requested special function and appropriately charge cost centers.

Education/Experience Required:

• Associates or equivalent Three to five years successful experience in hospital Food Service management.

Knowledge, Skills & Abilities Required:

• Strong interpersonal skills an ability to cooperate will with others. Basic management skills. Strong communication skills. Ability to make decisions.
• Sanitation Certified

Physicial Requirements and Working Conditions:

• Resiliency and Flexibility to deal with a changing environment. Ability to work under stressful conditions and in difficult situations. Ability to travel. May be exposed to hazardous materials. Able to meet time constraints in a fast paced environment. Ability to work with all levels of personnel including nursing. Results orientated. Self Motivated.
• Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis.

Addendum: Advocate Health Care Position Analysis Worksheet Privacy Addendum to Job Description Job Title: food Service Supervisor Job/Position #: 1EC 29 Assessment Date: November 26, 2003 Site: Good Shepherd Hospital Please designate the appropriate level of access for the job/position description. Part I This position requires: (check one) Level of Access 1. No access to patient information. x0 2. Access to the fact that the patient is present at the facility x0 3. Access to patient demographic information 0 4. Access to patient demographic and insurance information And this position also requires access to the following limited clinical information (list specific portions of the record the associate needs to have access to) 0 5. Access to patient demographic and insurance information except ...... And this position also requires access to the entire patient clinical record excluding (list specific portions of the record the associate does not have access to) 0 6. Access to the patient demographic and insurance information And this position also requires access to the entire patient clinical record 0 Part II Behavioral health access: (check one) 1. This position does not require access to patient behavioral health/psychiatric clinical information NA0 2. This position requires access to patient behavioral health/psychiatric clinical information NA0 Part III This position requires: (check one) 1. Access to current information about patients x0 2. Access to historical information about patients X0 3. Access to both current and historical information about patients X0 Part IV This position requires: (check all that apply) 1. Access to patient information located in the following information systems indicate all required Allegra x0 CareNet X0 Electronic Medical Record 0 IDX 0 Midas 0 PharmNet or other Pharmacy systems 0 RadNet and/or other radiology systems 0 TSI or Eclipsys Decision Support x0 Other 0 Other 0 Other 0 Other 0
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.