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SalaryFood & Beverage Attendant
Pay: $16.00-$18.00/hr.
Who We Are:
Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us. As a third generation, family-owned, and operated business, we embrace a strong commitment to SMR’s ‘Spirit of Hospitality’ and our Smoky Mountain community.
Purpose:
The Culinary Specialist is a professional who manages food preparation and service in various settings. They oversee daily operations in the kitchen, ensuring food quality and safety standards are followed. They also handle inventory management and budget control. Their duties include monitoring sanitation practices, preparing food items according to recipe guidelines. Their focus is on providing an exceptional food and beverage experiences while maintaining safety and quality standards.
Primary Essential Duties & Responsibilities:
The Business:
The Culinary Specialist will work 8 hours per shift, 5 or 6+ days each week, based on occupancy and staffing demand. Holidays and weekends are affected by peak demand which means all team members must work together during those days to keep Food & Beverage operations running efficiently.
- Responsible to prepare menu items at six uniquely themed food and beverage locations.
- Collaborate with the Food & Beverage Supervisor to complete orders as directed and in a timely manner to meet capacity demands.
- Adhere to ServSafe training guidelines including, but not limited to; handwashing, food storage, cooking temperatures, hot and cold holding parameters, and equipment, infrastructure and eater requirements.
- Adhere to ABC licensing regulations in food facility locations where alcoholic beverages are served.
- Compliance with Food safety in regard to the conditions and practices which preserve the quality of food, to prevent contamination and food-borne illnesses.
- Multitask alongside fellow culinary specialists.
- Compliance with TOSHA certifications, biohazards procedures and responsibilities for safety in handling.
- Knowledge and ability to comply with all company operating policies and procedures.
- Perform other incidental and related duties as required and/or assigned.
- Management reserves the right to change, remove or add to these duties as necessary.
Team Members:
- Contributes to building a positive team spirit.
- Interact with team members and guests in a positive and friendly manner, in all situations.
- No team member will pose a direct threat to the health/safety of self or others.
Commitment to SMR’s Legendary Service:
- A team member who supports and participates in Smoky Mountain Resorts’ Legendary Service and Promise for guest satisfaction, exceptional guest interactions and future hotel stays.
- Personally, demonstrate a commitment to SMR standards by responding to management and team members promptly.
Quality of Work Statement:
- High standard of accuracy in all aspects of the job and other project assignments.
- Respond to guest related items and issues promptly and professionally in a manner that is consistent with SMR core values.
- Maintain strict confidentiality and excellent judgment regarding privileged information.
- Ensure my work areas are safe, organized and maintained.
Position Requirements:
Personality / Attitude:
- Clearly distinguishes between right and wrong.
- Highly motivated, energetic, flexible, cooperative, patient, good listener, friendly, caring and compassionate.
- Enjoy working with people, helping others and providing excellent guest service.
- Willingness to learn best practices and adapt to procedural changes.
- Contributes to building a positive team spirit, shares expertise and recognizes the accomplishments of others.
- Recognized as a positive influence on others.
- Ability and commitment to work well with other staff.
- Appearance, hygiene and dress represent the company’s image.
Skills / Knowledge:
- Maintain a culture of legendary service and hospitality among all team members.
- Be in good physical condition and be able to perform indoor and outdoor duties.
- Ability to work in a fast-paced, demanding work environment.
- Above average organizational skills and attention to detail (ATD).
- Ability to communicate effectively and use the English language fluently: speak, understand, read, and write. Adapt Spanish interpretation when necessary.
Education / Experience:
- High school diploma or equivalent.
- Experience in one or more of the following areas/industries is preferred which includes: Hospitality, Culinary Management and Restaurant.
- Certification for ‘ABC’ (Alcoholic Beverage Commission) license is required within 5 days from work start date.
- Certification for ‘ServSafe Food Handler Program’ is required within 30 days from work start date (Basic Food Safety, Personal Hygiene, Cross-Contamination and Allergens, Time & Temperature, & Cleaning and Sanitation).
- Ability to deal with a diversified workforce.
Benefits:
- Years of Service Getaway (receive a company paid vacation after a year of service)
- 401k with 4% company match
- Health, dental, and vision insurance for $12 per week
- Paid Time Off
- Professional Growth Opportunities
- Tuition Reimbursement
- Employee Discounts
Essential Functions:
Specific vision abilities required for this job include peripheral, distance, close, and depth perception and the ability to adjust vision focus. The employee is regularly required to talk, hear, and sit, use hands to finger, touch, handle, and feel. The employee is frequently required to stand, walk, climb and descend numerous flights of stairs consistently. The employee is required to use hand, arm, and leg to reach, bend, push, pull, stoop, kneel, and crouch. The employee must occasionally lift and move up to 50 pounds daily on their own. Ability to tolerate various temperatures while working outdoors with exposure to high or low temperatures, sun, humidity, chemicals, chlorine and water. Some work will be performed indoors and/or in an indoor office environment. Stand and walk for the majority of the day. This position requires continuous ability to remember information.
Collier Development Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Collier Development Company drives a warm and welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
