Florence House Safe Haven Caseworker (1St Shift)

Florence House, one of Preble Street’s Site-based Housing First and emergency shelter programs, meets urgent needs and provides evidence based, sustainable solutions to homelessness, offering comprehensive supportive services, shelter, and permanent housing for women.  The Safe Haven program consists of 15 small, comfortable rooms where guests are prioritized based on vulnerability, with factors considered such as current shelter situation, medical needs, substance use and mental health disorders, and fleeing domestic violence or trafficking.

A full-time Caseworker position is currently available in Florence House’s Safe Haven program. Caseworkers provide supportive services to women currently experiencing homelessness through finding and addressing their barriers to housing, actively engaging with clients and tenants in shelter spaces, maintaining a safe and supportive environment, and offering crisis intervention and support.

The schedule for this full-time (40 hours/week), 1st Shift position is Sunday – Thursday, 7:00am-3:30pm.

Qualifications for the Caseworker position include a combination of relevant work experience, education, and/or training to perform the work of the Caseworker; preferred qualifications include a bachelor’s degree in social work or related field and/or qualifications as required for CCM services under MaineCare Section 13.

Additional qualifications include an understanding of and alignment with Preble Street’s mission and positive regard for individuals accessing services for homelessness and poverty, and commitment to providing low-barrier services.  Mental Health Support Specialist (MHSS-1) certification is required and can be obtained after hire.

Also required are strong communication, de-escalation, and crisis intervention skills; familiarity with community resources; strong organizational skills and the ability to maintain documentation of services; ability to work with and maintain professional boundaries with diverse populations; and the ability to work collaboratively as part of a team, as well as the ability to regularly work as scheduled, with consistent and reliable attendance.

Compensation & Benefits

The hourly rate of pay for this full-time (40 hours/week) position is $20.70 per hour. As a direct service position in a 24/7 program, this position is eligible for a shift differential of $1.00 per hour for all hours worked between 7:00am and 10:00pm. Generous paid time off, insurance, and retirement plan benefits include:

• 4 weeks (160 hours, accrued) vacation time, 12 days (96 hours, accrued) sick time, 16 hours personal time, 12 Paid Holidays
• Health insurance w/ 100% employer-paid option; Dental insurance w/ 100% employer-paid option; Vision insurance; Employer-paid Life, STD, and LTD insurance
• 403(b) retirement plan w/ employer match

To Apply: We encourage applicants to apply via Preble Street’s website employment page. Applications (resume and cover letter, preferred) may also be emailed to employment@preblestreet.org or mailed via USPS mail to Preble Street Human Resources, 55 Portland Street, Portland, ME 04101. Please note that automatically generated confirmations of receipt will be sent in response to applications sent via email. Only those candidates selected for interviews will be otherwise contacted.

If you need assistance or accommodation in the application process, please contact us at hr@preblestreet.org.

Preble Street, a 501(c)(3) nonprofit agency, has been working since 1975 to provide best practice social services that meet urgent needs and end hunger and homelessness for individuals and families in Maine living in poverty.

Preble Street is an equal opportunity employer. We value diversity and are committed to equity and inclusion in our workplace. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.