Floral Clerk

Company Name:Ralphs
Position Type:Employee
FLSA Status:Non-Exempt
Minimum Pay Range:
Maximum Pay Range:
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Assist with the preparation of corsages, flower arrangements, balloons, and set-up of displays and fixtures.
• Inspect and maintain plants by watering, trimming, cleaning and other care as required.
• Identify all varieties of foliage, blooms and fresh cut flowers.
• Cut flowers and foliage to customer's requests using proper tools.
• Inform customers of floral specials and refer to floral intranet and Daily Merchandising Letter for updated information.
• Provide customers with fresh products that they have ordered and the correct amount/size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend items to customers to ensure they get the products they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Make signs and ensure proper pricing.
• Display a positive attitude and a sense of urgency.
• Stay current with present, future, seasonal and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• 18 Years of age
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Retail experience
• Second language (speaking, reading and/or writing)

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: West
States: California
Keywords:
Jobs at Ralphs: At Ralphs, our people make us who we are. They are more than just our associates, they're part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Ralphs is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Ralphs, we invite you to complete an online application today.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: CA || Fontana || 16225 Sierra Lakes Pkwy || 92336 || Ralphs || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None