Floral Buyer

Who is New Leaf Community Markets?
New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We've partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.
Our mission is to be a purveyor of good - from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it's our passionate staff who make it all possible. We're committed to taking care of our people by leading the way with progressive employment practices.
Every day, we work to create an atmosphere of openness, caring, trust, and fairness - a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.
Why You'll Love Working at New Leaf Community Markets

• Amazing Benefits Package - Including comprehensive medical, dental, vision, and 401k at 24 hours a week.
• Great earning potential with the opportunity for growth within our family of brands
• Paid Parental Leave available
• Lifestyle Scheduling
• Public Transport Benefits
• Paid Community Service Hours
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations

Ingredients You'll Bring to the Table:
You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.
You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.
What's on Your Plate:
Job Title:Floral Buyer
Department: Floral
Reports To: Store Director
FLSA Status: Non-Exempt
Summary:
The Floral Buyer is responsible for procuring high-quality products for the Floral department. This role involves managing inventory, establishing vendor relationships, and ensuring exceptional customer satisfaction. The Floral Buyer contributes to the overall success of the store by maintaining optimal stock levels, coordinating displays, and staying current with industry trends.
Essential Duties and Responsibilities:
General Requirements:

• Engage customers in a friendly manner, providing product information, and assisting in locating Floral products.
• Manage time effectively, adapting tasks based on department needs.
• Foster positive and collaborative relationships with team members, offering and receiving constructive feedback.
• Adhere to work and safety policies, ensuring store cleanliness and equipment maintenance.
• Observe all company rules and policies, complying with specific department guidelines and responsibilities.

Position Responsibilities:

• Order Floral products based on anticipated sales, seasonal demands, and customer preferences. Maintain optimal inventory levels to achieve sales and margin goals.
• Stay informed about current ads, promotions, holidays, and events. Plan for weekly ads, events, and holidays, collaborating with the Store Director to respond to store trends.

• Maintains the appropriate profit margin in accordance to the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes and waste management.

• Maintain professional relationships with Floral vendors.
• Ensure the Floral department is clean, attractive, and well-organized. Adhere to merchandising standards and create appealing product displays.
• Receive and inspect merchandise, communicating any issues to management and the merchandising team.
• Maintain accurate pricing, signage, and product rotation following merchandising standards.
• Coordinate in-store promotions and events, ensuring compliance with state and local regulations.
• Handle damaged and spoiled products according to company policy.
• Stay updated on industry trends and respond to customer inquiries in a timely manner.
• Notify the Manager on Duty or Store Director of any situations affecting customer service, safety, or store productivity.

Customer Service Skills:
Engage customers in a friendly manner, share product information, and assist in locating Floral products. Strive to exceed customer expectations and enhance the shopping experience.
Education and/or Experience:

• Previous customer service, retail, or grocery experience preferred.
• Knowledge of the Floral department and experience as a Buyer highly preferred.
• Previous experience in flower arranging, including knowledge of different flower types, colors, and arrangements, is highly valued and can significantly enhance the candidate's suitability for this role.
• Previous supervisory experience is an advantage.
• Previous experience in ordering and managing inventory is highly preferred.
• Intermediate to advanced computer proficiency required, including Excel and inventory software.

Language Skills:
Excellent written and verbal communication skills are required.
Mathematical Skills:
Basic to intermediate math and computation skills are necessary.
Reasoning Ability:
Ability to read, understand, and follow verbal and written instructions. Exercise good judgment in decision-making.
Knowledge of English:
Ability to speak, read, and understand English is essential.
Physical Demands:
This position involves frequent to continuous standing and walking throughout the shift. Occasional lifting and carrying items weighing 1-50 pounds are occasionally necessary.
Work Environment:
Work occurs in a grocery store environment with varying temperatures. Exposure to wet and slippery surfaces, moderate noise levels, and certain allergens and chemicals may occur. The Floral Buyer may use tools and equipment such as scanners and hand trucks.
In accordance with the Americans with Disabilities Act and other applicable laws, reasonable accommodations will be made to qualified applicants and employees with disabilities.
Other details

• Job Family NL Stores
• Pay Type Hourly
• Min Hiring Rate $19.00
• Max Hiring Rate $28.04

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