1. FLOOR WALKER DUTIES
· Assist in performing onsite/offsite document destruction of confidential information using mobile based shredding equipment.
· Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage.
· Maintains a high level of security when emptying consoles by ensuring all documents are retrieved, bags are placed and the consoles are securely locked.
· Services customer location in a manner that least interrupts the client’s business.
· Transports documents from client locations to staging area, then to destruction vehicle to be destructed onsite without assistance.
· Maintains a clean and safe working area.
· Performs mandated safety and maintenance checks on shredding bins.
· Complies with all local, state and federal laws governing hours of service.
· Understand and implement all Corporate and Document Management division policies and procedures that impact job responsibility.
· Follows all safety requirements as outlined in corporate policies.
· Maintains a responsible approach to all security and safety matters related to operations, following the company’s policies and procedures always and bringing the manager's attention to any areas of concern.
· Executes accurate and timely handling of client delivery requests
· Prepares accurate paperwork and records
2. CUSTOMER SERVICE RESPONSIBILITIES
· Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and Griffin Resources LLC.
· Develops and maintains a relationship with the account contact and decision maker to ensure contract renewals and prevent lost business.
· Completes all necessary paperwork accurately as required by company policy.
· Ensures that all customer containers have been serviced and are orderly and clean.
· Always maintains personal appearance in accordance with policies. Presents the Grifin image in appearance and actions as superior and professional.
· Serve as a Helpful Expert in exceeding customer expectations on a regular basis.
3. KEY SKILLS, REQUIREMENTS AND COMPETENCIES
· Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations
· Lift at least 70 lbs.
· Walk, stand and sit for extended periods of time
· Must be at least 21 years old with a valid driver’s license and a good driving record
· Be able to pass a pre-employment substance abuse screening and a background check.
· At least one year of similar experience is preferred
· Computer proficiency
· Attention to detail and accuracy in paperwork
· Strong customer service and verbal communication skills
· Commitment to adhere and enforce all security procedures
This position will be 2 days a week max, 8 hours a day.
Job Types: Part-time, Temporary, Contract
Pay: From $19.57 per hour
Schedule:
- 8 hour shift
- Day shift
- No nights
- No weekends
Shift availability:
- Day Shift (Required)
Work Location: In person