Floor Covering Sales Assistant

• Floor covering sales assistant
• New owners and we are looking to grow:
• Responsibilities:
• Provide exceptional customer service to clients in person in our showroom, in their home, by email, and on the phone
• Assist sales staff and customers with design ideas including flooring, cabinets, countertops, window treatments, and other design elements for kitchen ,bath and whole house remodeling, including product information, and order processing
• record customer information in CRM
• provide hospitality to our customers.
• order materials, create purchase orders, mail invoices, process customer payment and credit cards,
• answer carpet cleaning calls and book appointments
• answer the phone, greet customers-maintain a clean and organized showroom
• Maintain accurate customer records and update information as needed
• Collaborate with other team members to ensure customer satisfaction
• Utilize time management and organizational skills to prioritize tasks effectively
• Qualifications:
• -minimum of 1 year experience in retail

- Excellent verbal and written communication skills
- Ability to handle customers with professionalism and empathy
- Proficient in using common computer systems and navigating software applications
- Previous experience in customer service or technical sales is a plus

must be organized and on time.

you must have a strong team attitude, we all work together to satisfy our customers

We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Please submit your resume and cover letter detailing your relevant experience to [email protected]

Job Type: Full-time

Pay: $30,000.00 - $35,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

• do you have experience customer service and sales?

Experience:

• Customer service: 1 year (Required)

Ability to Relocate:

• Battle Creek, MI 49015: Relocate before starting work (Required)

Work Location: In person