Flight Operations Base Manager-Dtw

All About Us

The Flight Operations Base Manager manages the day-to-day operations for Flight Operations at the assigned base and co-leads a team of Regional Crew Managers and Administration staff, to ensure Pilot competence and qualification with regards to safety, regulatory, and communication requirements. The Flt Ops Base Manager will influence and maintain a positive employee culture at the base consistent with the culture at Endeavor Air.

All About The Role

• Lead and support Regional Crew Managers so that they can thrive and influence the base in the areas such as customer satisfaction, on-time performance, safety and completion factor.
• Develop and support Regional Crew Managers, and Administration staff, measuring performance by setting goals and objectives to include annual evaluations.
• Establish and account for Flight Operations base goals, initiatives, and operational performance metrics in dependability, work performance, attendance, and operational goals.
• Supervise the Flight Operations team to create a successful team and meet performance objectives.
• Coordinate with maintenance, airport operations, and crew resources departments to maintain operational control of line operations.
• Ensure pilots meet established levels of compliance with company policies and regulations.
• Responsible for development of a balanced program to review employee concerns and issues when violations of company policy or federal regulations occur.
• Establish, support and maintain agreements between Union and the Company through effective communication and interaction with union representatives.
• Conduct and participate in base meetings, departmental staff meetings, and Pilot meetings.
• Maintain high level of knowledge and ensure compliance in the areas of Company Policy, FOM, FAA Regulations, and Collective Bargaining Agreement.
• Collaborate with the Inflight Base Manager to oversee the administration of the random drug and alcohol testing for the base.
• Participate in decisions of hiring, promotion and termination of Flight Operations employees.
• Participate in budget review and reporting process.
• Establish and maintain a professional relationship with the Inflight Base Manager to facilitate joint Flight Operations/inflight initiatives and programs.
• Ensure crews possess all required company materials such as charts, manuals, forms, and uniforms.
• Establish and evaluate consistent professional standards of performance and appearance for Flight Operations department.
• Lead or participate in special projects as required by senior Flight Operations management.
• Establish policies for and supervise project coordinators and line check pilots assigned to Flight Operations.
• Participate in the SMS program as established by the Director of Safety.
• Follow up to crew communication reports, flight safety reports, and other correspondence.
• Participate in scheduled department staff meetings.
• Participate when requested as a member of the Flight Standards review board.
• This is a non-flying position involving office work, airport operations, and on aircraft operations in all types of weather, airport gate and ramp operations are noisy and can be hazardous without due caution.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES: This position will be responsible to co-lead and manage the Regional Crew Managers and Administrative Assistants.

COMPETENCIES REQUIRED

• Ethics and Values - Serves as a champion to employees and projects that are beneficial to the company Displays courage and willingness to take an unpopular stance to make positive long-term progress for individuals and the organization.
• Knows Our Business - Looks for way to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the job at a high level of accomplishment.