Job Description
We are currently hiring FT and PT flex officers for all shifts: 1st (8 am – 4 pm), 2nd shift (4 pm – 12am), and 3rd shift (12 am – 8 am). Weekend availability is required. Applicants must have strong communication and customer service skills. Officers will be required to conduct mobile and foot patrols. Officers may be required to walk/stand for long periods outdoors to conduct the required patrols of the property.
All applicants must be able to pass a pre-employment criminal background check and drug screening. Applicants seeking to additionally be assigned to patrol duties will be required to be at least 21 years of age with a valid driver’s license in good standing. Officers with current PPSB Licenses are eligible for the $250.00 sign on bonus after 90 days of employment.
· Direct customer concerns and suggestions to the appropriate person for resolution
· General computer skills including data entry, conference room scheduling, lost and found database input, work order database input, and general research for customers, merchants and management as needed
· Distribute tenant information
· Support management staff when needed
· Handle phone calls and in person guest inquiries professionally and courteously
· Support marketing programs and special events as needed
· Responsible for opening and closing procedures
· Must be available to work weekdays, weeknights and weekends; schedule is based on split shifts between staff
· Good communication and influencing skills to build relationships with individuals at all levels
· Ability to quickly address and resolve employee facing issues with or without reasonable accommodation.
· Strong attention to detail and organizational skills
· Proficient in all MS Office applications
· Strong initiative and customer service orientation
· Ability to communicate and provide clear instructions
· Unwavering commitment to integrity, the firm’s Guiding Principles and our Leadership Principles
*PPSB, First Aid and CPR Training
A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Sun123
Join one of the fastest-growing and largest privately-held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while being recognized by Forbes as one of America’s Best Employers in 2021 and 2022.
At Sunstates Security, we're committed to hiring, developing and retaining a diverse and exceptionally qualified workforce. As a result, our employees are skilled, knowledgeable and dedicated to providing clients with flawless security service and the peace of mind that comes with it.
We work hard to recruit and to retain the best and the brightest people for each client and every site location. We instill in our employees the Sunstates promise to provide a safe, disciplined and friendly work environment with an opportunity for career advancement.
If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.
Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team.
We are proud to be an Equal Opportunity Employer and supporter of our military veterans!