Fleet Success Manager

Fleet Success Manager - Eastern & Central territories

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world - together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position...

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.
Working within our Marketing, Sales & Service organization allows you to advance the Ford reputation as a groundbreaking vehicle and mobility services company delivering a trusted customer experience. We’re looking for insightful individuals with marketing, sales, and service expertise to turn data-driven insights into innovative solutions that improve sales and customer dedication. If you have an audience-first attitude, join us and be the eyes, ears, and voice of Ford.

The Fleet Success Manager will primarily be responsible for generating new business through outbound prospecting and marketing while also handling inbound leads and dealership relationships. We are looking for an individual who has experience as a true hunter and exhibits a passion for revenue generation in a startup environment. As part of the sales team, you will be accountable for consultative engagements with prospective clients and working within the team to deliver solutions matching their needs.

You'll have...

• Prior experience working for a Fleet Management Company
• High School/GED
• 3 years of sales experience working in an outbound sales capacity selling to Fleet Companies
• Must be located in the Eastern or Central areas of the US

Even better, you may have...

• Bachelor's Degree
• Sales / service customer contact experience / fleet preferred
• Prior experience in calling Dealerships
• CRM software utilization
• Ability to think creatively and operate in a multifaceted white space environment.
• Strong social skills and an ability to work well within and across multiple functions
• Adventurous and persuasive in pursuit of doing what's right for the business
• Ability to prioritize and lead multiple concurrent assignments
• Ability to develop working relationships with Dealers, suppliers, and local municipalities
• Strong analytical ability and attention to detail
• Continuous improvement mentality

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above?

No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://clicktime.symantec.com/15tpDM4aH4jfmDZVhah6S?h=6j8sXNpCfZzZ1teuzeLw8El_tL2UyMo09WGRbXXi6LM=&u=https://fordcareers.co/GSRnon-HTHD

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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What you'll do...

• Generate new business leads and prospective clients via dealer channel engagement and outbound efforts
• Individually manage and triage inbound leads for the Fleet Management products
• Partner with cross-functional team members to build out solutions in the Small to mid-market fleet segment
• Establish key relationships with customers, dealers, suppliers, and potential business partners
• Handle customer relationships post onboarding to include upselling and customer experience management.
• Represent Fleet Success Team at key dealer and customer meetings
• Influence new user stories for feature development
• Establish strong, positive working relationships across all Ford Pro Teams

Type of Work to be Performed

• Participate in pre-sales calls and demonstrate online products using web-based tools (Microsoft Teams, etc.), via telephone and in person.
• Contracting and onboarding of new fleet software customers with support from the Ford Pro Business Center.
• Participate in salesperson training centered around value-based selling, and Socratic selling.
• Support bi-annual account reviews as needed. Conduct bi-annual reviews, a lead process for continuously improving these meetings to make valuable contributions for the fleet customer
• Attend trade shows, dealer events, and national meetings as needed