Fitness Manager

Scope:

The Fitness Supervisor is responsible for managing in the daily operation of the Fitness Center, Gym, and Pools, with an emphasis on the main gym, group class programming, and member/employee wellness campaigns including marketing that accompanies these events. This highly visible position requires strong verbal and written communication skills along with an upbeat and energetic attitude.

Primary Responsibilities:

• Directs activities for the Fitness Trainers, Group Classes, and pools, including developing schedules, ensuring that activities are adequately staffed.
• Process Independent Contractor payments bi-weekly.
• Responsible for processing bi-weekly payroll timely and accurately, and all paperwork associate with timekeeping and recordkeeping for all Fitness Employees.
• Responsible to monitor and enforce service standards and procedures of the Fitness Center activities.
• Monitor gym activity, check equipment and schedule routine maintenance and oversee repairs. Report any communication items to Fitness Director.
• Programming for all group classes including schedule creation, staffing, sub lists, new classes, health and wellness workshops.
• Recruiting of all personal trainers and group fitness instructors
• Ensuring that all personal trainers and group fitness instructors are current with certifications and continuing education.
• Serve as point of contact with accounting for all personal training vouchers and packages.
• Manage and direct Fitness and pool employees including staff schedules, floor coverage, programming needs and events.
• Oversee daily operations at the main gym and training gym for safe, healthy, and challenging environment.
• Communicate all problems, member and staff feedback, functional maintenance issues and safety requirements with appropriate departments and Director.
• Develop and record monthly usage reports for all activities related to gym usage and group classes.
• Oversee completion of opening and closing activities for the Gym, movement studios, activity center, pools, and spin room.
• Effectively manage communications and e-mail communications.
• Ensures compliance with the Fitness Center standards including all health and safety regulations, policies and procedures.
• Assist and train new employees and independent contractors.
• Perform Manager on Duty (MOD) responsibilities in the absence of the Director of Fitness, Wellness and Spa.
• Performs other duties as assigned by Director of Fitness, Wellness and Spa.
• Require to work more than 40 hours per week.

Relationships:

Internal: Fitness Staff, independent contractors, maintenance staff, and other Club departments.

For effective communication.

External: Members/Guests: To provide excellent service.

Vendors: To order, schedule work, and receive goods.

Qualifications:

Education/Experience:

• Minimum of 2-years experience in the health and fitness field required
• Minimum of 1-year personal training.
• Familiar with sports movements related to gym exercises, tennis, golf, swimming, etc.
• Minimum of Associate’s Degree required
• Bachelor’s Degree in PE, Sports Management, Exercise Science, Exercise Physiology, Kinesiology is considered a plus.

Certification and/or License Requirement:

• NASM, ACSM, ACE, or other professionally recognized certification required.
• CPR/AED and First Aid Certifications required or able to obtain within 30 days from hire date.
• Certified Pool Operator/Lifeguard Certification considered a plus.

Skills:

• A self-starter
• A team player with good judgement and a sense of humor
• Must possess excellent oral, written and interpersonal skills
• Must possess good leadership and supervisory skills and be tactful when necessary
• Must demonstrate good time management
• Must be customer oriented and interact with members, prospective members, guests and staff on all levels in a professional, positive, and friendly manner
• Ability to work in a fast paced, interactive environment
• Requires a highly professional demeanor with members, guests and staff, adaptability, flexibility and adherence to a strict level of confidentiality
• Ability to communicate clear instructions and comprehend and carry out instructions
• Proficient in Microsoft Word, Excel, e-mail, and Accounting
• Ability to communicate verbally and in writing in English