First Year Academic Advisor/First Year Senior Academic Advisor (Hybrid Opportunity)

Firs Year Academic Advisor/Firs Year Senior Academic Advisor (Hybrid Oppor uni y)
Job no: 521953
Work ype: S aff Full ime
Campus: UMass Amhers
Depar men : CNS Advising Cen er
Pay Grade: 25
Ca egories: Academic Advising & Learning Resources, Professional S aff Union (PSU), College of Na ural Sciences
Abou UMass Amhers
UMass Amhers , he Commonweal h's flagship campus, is a na ionally ranked public research universi y offering a full range of undergradua e, gradua e and professional degrees. he Universi y si s on nearly 1,450-acres in he scenic Pioneer Valley of Wes ern Massachuse s and offers a rich cul ural environmen in a bucolic se ing close o major urban cen ers. In addi ion, he Universi y is par of he Five Colleges (including Amhers College, Hampshire College, Moun Holyoke College, and Smi h College), which adds o he in ellec ual energy of he region.
Abou he College of Na ural Sciences
he College of Na ural Sciences (CNS) houses 13 depar men s and offers 22 undergradua e majors for approxima ely 7000 s uden s. CNS is he larges of he universi y's colleges and offers a comprehensive range of s uden services and advising. o be er serve he wide range of s uden s and equally diverse range of majors, he college is ransi ioning o a model of firs year advising where all incoming s uden s will be assigned o a eam of advisors specializing on he firs -year experience wi h a goal of increasing re en ion, equi y of access, and belonging in he sciences.
Job Summary
Under he direc supervision of he CNS Direc or of Firs Year Advising, he Firs Year Academic Advisor/Firs Year Senior Academic Advisor provides comprehensive advising for College of Na ural Sciences (CNS) firs year s uden s in various majors, including CNS explora ory rack s uden s. his posi ion works closely wi h o her advising personnel o ensure high quali y advising and academic services for all s uden s, wi h par icular emphasis on programma ic needs for firs year s uden s. he posi ion is responsive o he widely varied needs of diverse s uden popula ions and works in a high volume and fas -paced work environmen .
Essen ial Func ions

• Provides comprehensive, individualized, and small group advising o a diverse popula ion of s uden s during he academic year, including new s uden orien a ion/regis ra ion periods and curren s uden regis ra ion periods.
• Par ners wi h he depar men s of heir advisees o successfully build communi y wi hin he major and successfully ransi ion firs year s uden s in o he depar men -based advising for he sophomore year.
• Responds o common issues such as regis ra ion-rela ed ma ers including fulfilling he universi y's general educa ion requiremen s, in erpre ing major and college requiremen s, and providing guidance for course enrollmen .
• Assis s s uden s wi h ma ers ha involve goal se ing, self-assessmen , ime managemen skills, planning and decision-making such as es ablishing an academic plan, choosing a major wi hin and ou side of he College of Na ural Sciences, and selec ing courses.
• Iden ifies and responds o a -risk s uden s experiencing academic and cri ical personal difficul ies.
• Provides proac ive and responsive in erven ions o suppor s uden success.
• Provides arge ed ou reach and suppor o firs year s uden s on Academic Warning and Academic Proba ion.
• Responds o inquiries from paren s in accordance wi h FERPA in a highly professional and respec ful manner.
• Regularly helps develop and offer ac ivi ies and workshops for CNS s uden s, including informa ion sessions abou CNS majors for curren and prospec ive s uden s.
• Par icipa es in CNS ac ivi ies, including Fall Visi Days, Des ina ion Days, Senior Celebra ion, and o her ac ivi ies and even s ha may be developed.
• Represen s CNS Undergradua e Advising on college and universi y-level commi ees and councils.
• Assis s in raining new professional and gradua e s uden advisors by providing hem wi h he mos curren informa ion abou requiremen s in CNS and o her majors.

Academic Advisor addi ional essen ial func ions:

• Con ribu es o he complex college gradua ion clearance process. Main ains familiari y wi h all changes in degree programs and execu e college curricular excep ions.

Senior Academic Advisor addi ional essen ial func ions:

• Men ors less experienced Firs Year advisors wi h advising bes prac ices and in addressing complex advising challenges.
• Responsible for complex college gradua ion clearance process. Main ains familiari y wi h all changes in degree programs and execu e college curricular excep ions.

O her Func ions

• Works collabora ively and effec ively o promo e eamwork, diversi y, equali y and inclusiveness.
• Works in par nership wi h colleagues wi hin he CNS communi y and across he campus o suppor he Dean's s ra egic priori ies.
• Performs o her du ies as assigned in suppor of he mission and goals of he College of Na ural Sciences.

Minimum Qualifica ions (Knowledge, Skills, Abili ies, Educa ion, Experience, Cer ifica ions, Licensure)

• Bachelor's degree.
• Excellen oral, wri en and in erpersonal communica ions skills.
• S rong organiza ional skills.
• In ermedia e level compu er proficiency.
• Abili y o ake ini ia ive and work independen ly and collabora ively.
• Demons ra ed commi men o con inued learning or professional developmen on diversi y, equi y and jus ice issues.

Academic Advisor addi ional minimum qualifica ions:

• Documen ed experience in academic advising, s uden suppor , or o her rela ed s uden -facing roles.

Senior Academic Advisor addi ional minimum qualifica ions:

• wo (2) years documen ed experience in academic advising, s uden suppor , or o her rela ed s uden facing roles.
• Able o manage a high volume of complex and varied clien needs.
• Able o recognize a -risk individuals and provide appropria e suppor and direc ion.
• Highly knowledgeable wi h respec o FERPA, i le IX.

Preferred Qualifica ions (Knowledge, Skills, Abili ies, Educa ion, Experience, Cer ifica ions, Licensure)

• Bachelor's degree in science or ma hema ics discipline.
• Mas er's degree in educa ion, science, ma hema ics or rela ed field.
• Experience serving or working wi h a large cul urally diverse popula ion.
• Experience supervising s aff or s uden s.

Academic Advisor addi ional preferred qualifica ions:

• Able o manage a high volume of complex and varied clien needs.
• Able o recognize a -risk individuals and provide appropria e suppor and direc ion.
• Highly knowledgeable wi h respec o FERPA, i le IX and all Universi y Academic Rules and Regula ions.

Senior Academic Advisor addi ional preferred qualifica ions:

• Professional eaching experience.

Physical Demands/Working Condi ions

• ypical office environmen .

Work Schedule

• Monday - Friday, 9:00 am - 5:00 pm.
• Required o work some nigh s and weekends.
• his posi ion has he oppor uni y for a hybrid work schedule, which is defined by he Universi y as an arrangemen where an employee's work is regularly performed a a loca ion o her han he campus workspace for a por ion of he week. As his posi ion falls wi hin he Professional S aff Union, i is subjec o he erms and condi ions of he Professional S aff Union collec ive bargaining agreemen .

Salary Informa ion
Academic Advisor: Level 25
Senior Academic Advisor: Level 26
PSU Hiring Ranges
Special Ins ruc ions o Applican s
Along wi h he applica ion, please submi a le er of applica ion and resume. References will be checked a he finalis s age. Please be prepared o provide con ac informa ion for hree (3) professional references.
As par of a commi men o heir own mul icul ural communi y, CNS seeks an individual wi h a demons ra ed commi men o diversi y and one who will unders and and embrace universi y ini ia ives and aspira ions. (h ps://www.cns.umass.edu/diversi y-equi y-inclusion)
UMass Amhers is commi ed o a policy of equal oppor uni y wi hou regard o race, color, religion, cas e, creed, sex, age, mari al s a us, na ional origin, disabili y, poli ical belief or affilia ion, pregnancy and pregnancy-rela ed condi ion(s), ve eran s a us, sexual orien a ion, gender iden i y and expression, gene ic informa ion, na ural and pro ec ive hairs yle and any o her class of individuals pro ec ed from discrimina ion in employmen , admission o and par icipa ion in academic programs, ac ivi ies, and services, and he selec ion of vendors who provide services or produc s o he Universi y. o fulfill ha policy, UMass Amhers is fur her commi ed o a program of affirma ive ac ion o elimina e or mi iga e ar ificial barriers and o increase oppor uni ies for he recrui men and advancemen of qualified minori ies, women, persons wi h disabili ies, and covered ve erans. I is he policy of UMass Amhers o comply wi h he applicable federal and s a e s a u es, rules, and regula ions concerning equal oppor uni y and affirma ive ac ion.
Adver ised: Jan 19 2024 Eas ern S andard ime
Applica ions close: Apr 19 2024 Eas ern Dayligh ime