Fire & Contents Project Manager

Do you want variety in your job, where every day is different? Do you enjoy rolling up your sleeves to get things done? Are you looking for a career where you can make a difference?

If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as a Fire & Contents Project Manager!

The ideal candidate is self-driven, enthusiastic, and motivated to make a quality difference within our territories.

Duties & Responsibilities: 

•Communicate professionally with adjusters, customers, and colleagues

•Build incoming jobs in operation systems timely with accurate information for dispatch services

•Establish and maintain a service schedule to ensure all services are delivered to meet client demand within profit margins.

•Supervise technicians including training and performance management

•Assist in scheduling services for operations

•Notify customers of service call status, the scope of work, necessary paperwork, and track quality assurance throughout the job itself.

•Establish and maintain an effective schedule to ensure services are provided in a timely manner.

•Have a clear understanding and maintain job documentation to guarantee accurate and complete files and electronic notes

•Work as a field technician when needed to support fire and water losses

•Perform other duties as needed including field work

•Perform inspections and manage scope of work on job sites before, during, and after work performed.

•Execute timely, accurate, and profitable estimates

•Promptly respond to all communications related to customer requests, business demand, and job status updates

•Ensure that all dispatched jobs are answered in a timely manner.

•Write and audit estimates

•Oversee all job files to ensure approval has been received from insurance companies and customers along with accurately documenting and completing notes.

Requirements & Skills: 

•Experience with Restoration software(s) such as Alacrity, Xactimate, and DASH.

•Fire Restoration experience preferred

•IICRC Certifications a plus

•Estimating experience a plus

•Ability to multi-task and operate in multiple systems simultaneously

•Burn in the belly passion to work hard and help others

•Excellent communication skills

•Detail Oriented

•Ability to work on a team and independently

•Valid Driver’s License with safe driving record

•Ability to pass a drug and extensive background check

Rainbow Restoration provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Rainbow Restoration complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. Rainbow Restoration expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.