Fire Alarm Tech, Low Voltage, Data Center

Bonus Pay $$ Direct hire. Full Benefits and 401K after 30 days of employment.

Fire Tech II - Job Summary:

The Fire Alarm Technician II installs, troubleshoots, repairs, and configures various types of Fire Alarm systems. Responds to customer service calls in a timely, and efficient manner, troubleshoots, and repairs as needed. Performs service tasks required to fulfill service requirements for time, material, emergency service, test, and inspect contractual agreements. Completes necessary documentation in accordance with the companies Service guidelines. Communicates with central dispatch on current work order status and receives updates on outstanding customer issues daily following the Service process. Participates in an after-hours service program. Assists in installation projects during non-utilized time.

The Lead Security Systems Technician will consistently run project crews, assume responsibility for effective performance and provide necessary training, assume responsibility for adherence to Company and customer safety and quality guidelines and hold weekly safety meetings, initiate performance related communications and escalate to Security Systems Project Manager if necessary. Coordinates with SS Project Manager to ensure productivity, job completion and compliance with project budget. Completes all IES COMMERCIAL and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required). Serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required. Performs work consistently demonstrating a detailed level of technical knowledge of card access, CCTV, CATV and intrusion systems; troubleshoot and resolve technical issues as they arise. Complete other responsibilities as assigned.

Lead Communications Tech -

The Lead Communications Technician will consistently run major project crews; assume responsibility for effective performance and provide necessary training; assume responsibility for adherence to Company and customer safety and quality guidelines and hold weekly safety meetings; initiate performance related communications and escalate to Project Manager if necessary. Coordinates with Project Manager to ensure productivity, job completion and compliance with project budget. Completes all IES COMMERCIAL and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required).
Perform quality checks; coordinate moves and cut sheets for voice and data cross connects; prepare red-lined as-built drawings. Serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required. Performs work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise. Complete other responsibilities as assigned.

Document Control Specialist - General Job Duties and Responsibilities:

• Create and print computer-generated labels for all aspects of the business using existing and new templates.
• Use PDF software to generate and manipulate documents.
• Create job numbers by verifying information against provided back-up documentation.
• File job documents correctly and appropriately according to company standards.
• Create and process reports.
• Scan and print documents.
• Provide back-up to the CAD team and Sales/Marketing team as needed.
• Other responsibilities as assigned.

General Job Duties and Responsibilities:

· Adhere to and participate in all company quality, safety standards, and regulations.

· Manage time effectively in scheduling and performing service calls.

· Present a positive demeanor to the customer and company employees.

· Troubleshooting and repair/replacement of system wiring, field devices, and head-end components.

· Use as necessary and with precision, such tools as red-lined drawings, manufacturer system schematics/manuals, digital, or analog multimeter, toner/wand, system computers, and/or company provided notebook computer.

· Provide exceptional workmanship at levels (organization, detail, neatness, and quality).

· Process all paperwork in a timely manner

· Provide legendary customer support and training.

· Maintain a neat and clean service vehicle and up to date vehicle trip logs.

· Other responsibilities as assigned.

Physical and Mental Requirements:

· Must be self-motivated, positive in approach, and present a professional image.

· Must possess critical thinking skills, as well as the ability to effectively read, write, and give oral presentation(s).

· Must be able to act as the Company liaison for interface with customer representative(s).

· Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting, and quality requirements.

· Must be able to travel within the branch territory and/or regional territory as needed.

· Must be able to work at various heights using a ladder and in confined spaces, must be able to lift 50 pounds, and move up to 75 pounds

· Regular attendance is mandatory