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Form of workJob Description
NUTECH FIRE ALARM AND SECURITY is a progressive alarm company servicing Southern California. We are seeking dynamic, highly motivated individuals interested in financial rewards and long-term career growth. Position available for Service/Installation Technician.
NOTE: Please do not apply if you do not have prior experience!
Position Responsibilities:
- Perform Service/installation activities mainly on Fire Alarm Systems. But also not limited to Security Alarm Systems, CCTV, Data, Telephone, PA Systems and card access.
- Install equipment per designed drawings to meet customer specifications (including wire pulling/mounting devices/installing conduit). Able to install conduit a PLUS!
- Troubleshoot system installations and perform necessary corrections.
- Pre-test systems and perform final testing with AHJ.
- Manage issues on-site to ensure allocated project hours are met and not exceeded.
- Manage multiple small to large projects accurately and in an efficient manner.
- Identify any opportunity for change orders and sell basic product enhancements to customers.
- Mainly will be part of the service team but will also install systems as needed.
- Evaluate and diagnose equipment that requires servicing as well as troubleshoot problems.
- Effectively service panels with hardwired zones or addressable systems with no supervision.
- Provide specific solutions and recommendations to customers on the most efficient and cost effective methods to return equipment to working order.
- Survey building alarm systems, consult with building engineers and property managers and make service recommendations to ensure trouble free system performance and compliance with maintenance and testing requirements.
- Perform account maintenance to maintain and strengthen relationships, provide customer status reports, attend sales meetings, interface with commercial property managers and building engineers, review service reports.
- Promptly respond to customer needs in a professional and enthusiastic manner.
- Submit all required daily installation reports, service reports, billing information and correspondence in an accurate and timely matter.
- Coordinate rescheduling of any services with service dispatcher and customer to ensure total customer satisfaction.
Requirements:
- Installation Technician must be highly motivated and self-starter who can work independently without supervision.
- Must be professionally presentable, dependable and have a positive optimistic attitude towards work.
- 3 or more years minimum experience of field experience as a Installation Technician within the Industry.
- Demonstrated proficiency in Fire Alarm and/or Security a MUST!
- Strong knowledge of provincial building & fire codes for inspection proposes.
- Strong problem-solving techniques in various electrical products.
- Demonstrated high level of customer service and ability to express service solutions in a clear and concise manner.
- Ability to lift equipment and tools up to 40lbs and climb ladders and scaffolding.
- Candidate must have excellent communication skills, both written and oral, be proficient in computer skills: Microsoft Excel, Word, Outlook and Access.
- Must be organized, able to work without constant supervision, able to communicate effectively with both internal and external customers.
- Candidate must be able to read blueprints and visually identify system components of alarm systems.
- Ability to contribute and operate in a team environment and coordinate with other departments.
- Working knowledge of fire codes and services.
- NICET certification in Fire Alarm is helpful.
- State certification as a Fire Alarm Installer/Technician is required or will be registered as apprentice!
- California drivers license and reliable transportation is required.
Compensation:
- Attractive hourly rate
- Healthcare Insurance
- Company cell phone.
- Great personable working environment.
