Responsibilities:
- Provide exceptional customer service to all clients in a professional and friendly manner.
- Assist customers in selecting and purchasing Fine Jewelry pieces.
- Educate customers on the features and benefits of different jewelry products.
- Maintain a clean and organized sales floor.
- Process sales transactions accurately and efficiently.
- Meet or exceed sales targets and goals. Jewelry and the JCPenney credit card.
-Offer Fine Jewelry Protection Plans as well as place online Orders through JCPenney.com.
-Obtain KIT (Keep In Touch Sheets from customers).
- Stay up-to-date with current jewelry trends and industry knowledge.
-Customer Service experience is required.
- Strong customer service skills with the ability to build rapport and establish long-lasting relationships with customers.
- Excellent communication skills, both verbal and written.
- Ability to speak fluently in English.
- Basic math skills for processing sales transactions.
- Knowledge of phone etiquette and professionalism when interacting with customers over the phone.
- Strong time management skills to prioritize tasks and meet deadlines.
-Business Casual attire.
As a Fine JewelrySales Associate, you will have the opportunity to work with a wide range of high-quality jewelry pieces and provide exceptional service to our valued customers. If you have a passion for sales, excellent customer service skills, and a strong interest in Fine Jewelry, we would love to hear from you.
Please note that this position may require some evening and weekend shifts based on business needs. Compensation will be competitive and commensurate with experience.
If you are ready for an exciting opportunity to join our team, please submit your resume along with a cover letter highlighting your relevant experience. We look forward to reviewing your application.
Job Types: Part-time, Seasonal
Pay: $12.50 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Retail sales: 2 years (Required)
Work Location: In person