Fine Jewelry Commission Associate

KEY RESPONSIBILITIES FOR THIS ROLE:

• Customer Service & Sales

- Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service
- Informs customers of key product attributes to generate interest and to build clientele
- Covers care/protection plans and suggests additional products to customers
- Meets or exceeds prescribed sales goals and productivity standards
- Partners with other team members when additional support is needed
- Promotes FindMore with customers to drive sales and enhance customer service
- Assists with credit, rewards and gift card programs throughout the store
- Actively and enthusiastically engages customers to support the company’s Instant Credit Application Process (iCAP)

• General Operations

- Participates in inventory processes (annual inventory, cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.)
- Participates in all Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities
- Maintains sales floor recovery processes to ensure a clean and organized store environment
- Completes pricing and signing processes in specialty businesses
- Takes personal action to replenish products from stockroom or communicates replenishment needs to specialists
- Stays up-to-date with new trends and styles through industry publications and communications
- Participates in ongoing technical skills development through company and/or vendor-provided training and skill practice
- Understands local competitive landscape

• Performance Standards

- Supports company shrink and safety initiatives
- Consistently meets established performance standards for the role, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity and attendance

Job Type: Part-time

Pay: From $14.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Retail sales: 1 year (Preferred)

Work Location: In person