Financial Aid Manager - Return Of Title Iv (R2T4)

Job Details

Description

Financial Aid Manager, Return of Title IV (R2T4)
Rasmussen University

Remote/Online

The Return of Title IV (R2T4) Manager is responsible for leading and growing a team of Return of Title IV (R2T4) Specialists while also serving as a working manager to process refund calculations. The role models and maintains compliance with Financial Aid operation and maintains program integrity of all Financial Aid programs.

Responsibilities:

Management and Supervision - 70%

• Build and develop the Return of Title IV (R2T4) Specialist’s technical and soft skills through both regular and one-on-one team meetings while providing training and guidance specific to team members’ goals.
• Provide regular and substantive feedback on employee performance and set goals and facilitate avenues for completion.
• Oversee and support all workflow related to Return of Title IV (R2T4) calculations.
• Ensure controls are in place for all components of the R2T4 process to ensure the entire process and all subsequent actions occur in a timely manner.
• Serve as a working manager and assists team to reach the goals of the department, when needed.
• Ability to work in an environment with operational and regulatory changes.
• Use of critical thinking skills to identify issues and potential solutions, while tracking towards resolution
• Coaching, directing, and collaborating with others to effectively maximize productivity, ensuring work is completed accurately and within established timeframes through the following:
  • Creating productive and effective work groups
  • Evaluating ways to increase effectiveness and/or reduce costs.
  • Seeking and embracing cooperation among peers in decision making
  • Initiating or managing change for accelerated impact and reduced friction
• Acting with personal, professional, and behavioral integrity, integrating core values, committing to organizational excellence throughout all business practices, and implementing a strong ethical climate while working inclusively to initiate and champion strong professional relationships.
• The ability to meet constituent needs and organizational goals by ensuring effective and efficient operations, committing to quality assurance, taking responsibility for self and team performance, and holding self and team to high standards by staying current on relevant job knowledge, ED regulation changes, and management skills.

• Handling of adverse or stressful situations through use of effective conflict resolution skills.
• Maintain timely knowledge of regulatory changes within Finance and Financial Aid to ensure compliance with Department of Education regulations and best practices by participating in educational opportunities, reading professional publications, and participating in professional organizations.

Return of Title IV (R2T4)- 25%

• Accurate and timely completion of refunds within 45 days to meet all U.S. Department of Education regulations including tracking and processing all information, paperwork, determining eligibility and preparing Financial Aid refund documentation.
• Follows Financial Aid policies as directed, ensuring compliance to state and federal regulations, audit requirements and University policies.
• Identify and prepare federal R2T4 (Return to Title IV) and institutional tuition adjustments based on the information provided from the Student Records department.
• Proactively communicate workflow trends to leadership.
• Follows processes and procedures that streamline the student withdrawal process.
• Tracks post-withdrawal disbursements to ensure they pay accurately and timely.
• Maintains minimum weekly refund processing and compliance goals.
• Maintains knowledge of Federal Title IV awarding and disbursing regulations as well as University initiatives and workflows that impact
• Adequately communicates necessary funding returns to ensure timely bank transfer activity.
• Supports reconciliation tasks as necessary to include G5/COD/student ledger research.

Other - 5%

• Lead, participate, and attend team and department meetings for the purpose of sharing and obtaining information.
• Participate in strategic planning activities.
• Embody the spirit of the organization’s mission and vision in daily activities.
• Support and contribute towards the organization’s commitment to diversity, equity, and inclusion.
• Perform other duties as directed, requested, or assigned.

Reporting Relationship:

The Return of Title IV (R2T4) Manager reports directly to the Assistant Vice President of Student Financial Aid. The role manages, supervises, and directs the work of several Return of Title IV (R2T4) Specialists. 

Position Requirements:

• Minimum of one year of prior management and/or combination of “lead” responsibility of direct

reports preferred.

• Three to five years of experience, with increasing responsibilities, in Financial Aid &/or Return of Title IV with a strong command of federal Financial Aid and Return of Title IV regulations and compliance requirements.
• Results oriented, motivational approach that embraces and drives change in a fast-paced environment while ensuring deadlines are met.
• Experience with coaching and leadership regarding employee performance, goal setting, and planning. Actively developing employees through transference of skills and organizational learning to others appropriately, initiating new approaches and solutions to challenges.
• Developing, implementing, evaluating, and adjusting plans to reach employee, department, and organizational goals.
• Excellent oral and written communication skills.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to develop diverse and successful teams, think strategically, and provide thoughtful leadership.
• Ability to understand and implement policies and procedures.
• Proven ability to foster positive, collaborative, solutions-oriented teamwork.
• Strong command of the English language, both oral and in writing.
• High degree of independence within agreed policies and regulations.
• Excellent organization and time management skills with ability to prioritize and work with minimal supervision.
• Strong analytical and problem-solving skills.
• High level of professional ethics and etiquette.

About Us:

Rasmussen University is a regionally accredited private university dedicated to changing lives and the communities it serves through high-demand and flexible educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferrable skills. Rasmussen offers undergraduate and graduate programs online and in person at 23 campuses around the country. The University is designed to lift and support its students every step of the way, from their first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved and meeting the evolving needs of diverse students, communities and economies. Rasmussen encourages its students, faculty and staff to strive for academic excellence, community enrichment and service to the public good. For more information about Rasmussen University, please visit www.rasmussen.edu.

At Rasmussen, we are proud to be an equal opportunity employer. We are committed supporting and encouraging diversity in the workplace. We welcome our employee’s differences regardless of race, color, creed, religion, gender, national origin, sexual orientation, marital status, age, gender identity, disability or veteran status.

Washington and NYC Pay Transparency Statement

If you are a Washington or New York City resident and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  Please send an email to recruiting@apei.com

Qualifications