Financial Aid Basic Needs Counselor

Updated: Jan 8, 2024
Location: Irvine-Campus
Job Type:
Department: Financial Aid
Job Opening ID: 58229
Working Title:Financial Aid Basic Needs Counselor
Department:Financial Aid
Bargaining Unit: 99
FLSA: Exempt
Payroll Job Code: 004527
Job Location: Remote(Hybrid)
Percent of Time: 100%
Work Schedule: Hybrid, 8-5, M-F
Employee Class: Career
Position Summary:
The Division of Enrollment Management is a key campus thought partner that provides collaborative leadership in university-wide efforts, utilizing systematic, innovative, and synergistic approaches to leverage a data-informed enrollment strategy to improve market distinctiveness, and execute the campus strategic plan. The division comprises the offices of Enrollment Management, Financial Aid & Scholarships, University Registrar, and Undergraduate Admissions. The Office of Financial Aid & Scholarships is a key contributor to student success and student access in higher education, administering all types of financial assistance for eligible students demonstrating financial need, academic merit, and/or other merit factor(s). This includes, but is not limited to scholarships, grants, loans, and/or work-study awards.
Working independently under general supervision, applies a broad understanding of student aid program practices and policies to determine appropriate allocation of aid awards, authorize exceptions, and provide individual counseling on non-routine, sensitive aid issues. Serves as point of contact and principal resource for students, staff and affiliates associated with the FRESH Basic Needs Hub, supporting system-wide Basic Needs initiatives including programs which address food, housing, health and wellness, and financial insecurity.
Total Compensation:
In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
$61,000.00 - $61,100.00 (Annual Salary) Expected Pay Range within the Full Salary Range $61,100.00 - $107,100.00 (Annual Salary)
Required:
5 - 7 years of directly related professional experience
Bachelor's degree in related area and / or equivalent experience / training.
Working knowledge of policies, regulations, and practices for awarding Financial Aid; specialized knowledge of particular programs. Working knowledge of University policies, processes, and procedures. Working knowledge of advising and counseling techniques. Ability to interpret policies and develop procedures to ensure compliance. Problem identification, critical thinking, and problem solving skills; judgment and decision-making ability. Ability to calculate Financial Aid with attention to detail and accuracy. Organizational skills and ability to prioritize work and meet deadlines. Strong written and verbal communication skills. Active listening skills. Possesses strong customer service orientation skills, using multiple delivery methods for a diverse range of audiences and audience sizes. Active listening skills. Possesses strong customer service orientation skills. Strong ability to assess processes and implement improvements. Thorough interpersonal skills. Strong proficiency with standard office software as well as internet and email applications. Working knowledge of common University-specific computer application programs. Experience using complex databases. Ability to define specifications for database programming.Skill to compose and edit written and analytical reports to be clear, concise, and factually and grammatically correct Ability to address complex issues and provide suggestions and solutions; ability to maintain security and confidentiality of information and records Skill to coordinate and organize multiple complex projects and tasks and manage competing deadlines
Experience using Student Financial Planning and/or Student Billing Systems Knowledge of Institutional Need Analysis System (INAS)
Special Conditions Required:
Occasional/seasonal nights and weekends required Must complete and pass a US Department of Justice background check
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
Background Check and Live Scan
Legal Right to work in the United States
Vaccination Policies
Smoking and Tobacco Policy
Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
California Child Abuse and Neglect Reporting Act
E-Verify
Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or [emailprotected].
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