Address
Form of workDepartment:Financial Aid
Reports To: Associate Director of Operations
Position Overview: Primarily responsible for assisting students and parents in regard to Financial Aid
Duties and Responsibilities:
- Advise students and parents on eligibility requirements for federal, state and institutional aid
- Review Financial Aid applications; perform needs analysis in order to determine need for both undergraduate and graduate students
- Assist students in estimating their educational expenses, calculating their needs for the year and preparing a Financial Aid plan
- Ensure compliance with all Financial Aid policies, procedures and regulations when reviewing Financial Aid applications
- Interact with various college offices and outside entities to resolve conflicts, expedite processing and access information
- Responsible for processing applications, administering and managing all Financial Aid programs including Federal, State, and Institutional aid programs. This includes but is not limited to:
- Loan Entrance and Exit Counseling
- Federal Pell Grant and SEOG Grant reconciliation
- Work Study Reconciliation including processing time sheets
- New York State TAP Grant Reconciliation
- Reconcile federal student loan proceeds
- Certify private education loans
- Perform application verification, conflict resolution, and use professional judgment as needed
- Represent the office during promotional events (Open Houses, Orientation, Workshops, Accepted Students Day, etc.)
- Assist director and associate director on special projects
- Advise and assist support staff and student assistants when necessary
- Work evening and weekend hours as necessary
- Travel to meetings, training sessions and conferences as required
Qualifications:
- Associate's degree required, Bachelor degree preferred
- 3-4 years of Financial Aid experience strongly preferred
- Knowledge of Title IV programs and regulations
- Excellent organizational, interpersonal and communication skills
- Familiarity with Datatel software preferred
- Knowledge of Microsoft applications and computer skills
- Extensive knowledge of all applicable Financial Aid regulations
- Ability to manage multi task and work independently
- Superior attention to details
- Willingness to implement quality customer service strategies
