Job Description
Company Overview: Tax Management Services is a well-established Financial Advisory firm dedicated to providing comprehensive financial planning and investment management services to our clients. We are seeking a motivated and organized Financial Advisor Assistant to join our team and support our Financial Advisors in delivering exceptional service to our clients.
Job Description: As a Financial Advisor Assistant, you will play a crucial role in ensuring the efficient operation of our Financial Advisory practice. You will be responsible for a variety of administrative and client service tasks to support the Financial Advisors and help maintain client satisfaction.
Key Responsibilities:
- Client Account Management:
- Process new accounts, transfers, contributions, redemptions, beneficiary changes, and address changes.
- Verify that all client requests are received and handled to completion.
- Input and maintain accurate client information in all appropriate databases and software applications.
- Client Interaction:
- Respond to phone inquiries promptly, research and resolve questions, and assist clients with their requests.
- Schedule client appointments and greet clients when they visit our office.
- Effectively manage client interactions, ensuring a high level of professionalism and customer service.
- Administrative Support:
- Learn and utilize specialized financial software applications.
- Create and update various Excel reports, database projects, and other special projects as directed by the Financial Advisors.
- Create and run client reports for review by the advisors.
- Marketing and Communication:
- Assist with the design of client marketing materials, website maintenance, and social media updates.
- Plan and develop client appreciation events, announcements, newsletters, and other client communications.
Qualifications:
- Bachelor's degree in finance, business, or related field preferred.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.
- Proficiency in Microsoft Office, particularly Excel.
- Ability to learn and adapt to new financial software applications.
- Strong communication and interpersonal skills.
- Previous experience in a similar role or within the financial industry is a plus.
Benefits:
- Competitive pay
- Health, dental, vision and retirement benefits
- Ongoing professional development opportunities
- Collaborative and supportive team environment
- Opportunity for growth within the company