Field Technician

Job Description

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row.

Job Duties and Responsibilities

What’s in it for you?

• Guaranteed promotion after 6 months with a $1.00 per hour pay increase!
• Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year!
• Paid training, paid time off & paid holidays
• 4-day work week with opportunities to work overtime
• Medical, Dental, Vision and Life Insurance packages and Health Savings Account
• Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans
• 401(K) with company match & Employee stock purchasing program (ESPP)
• Tuition Reimbursement
• DISH-supplied van, tools, and uniforms

Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will you be doing?

As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.

Skills, Experience and Requirements

All technicians must have:

• Aptitude to build rapport quickly. We want you to have a great time servicing our clients
• Ability to work at heights, including ladders up to 40 feet, and in all weather conditions
• Ability to lift over 70 lbs
• A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
• Travel may be required

Salary Range

Compensation: $17.00/Hour

Compensation and Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift

Application Question(s):

• Are you comfortable climbing ladders up to 40 feet high?
• Are you comfortable working in all weather conditions?
• Do you have a valid driver's license in the state you live in?
• Are you comfortable with a schedule that may vary with advance notice and includes weekend and holiday hours?
• What is the zip code of your current home address?
• Do you have a covered and secured storage area that measures at least 10ft x 10ft?
• Do you have off-street parking at your residence?

Work Location: In person