Field Supervisor

Skills Required:

• Strong communication and interpersonal skills
• Ability to manage respective client site and oversee staff simultaneously.
• Experience in security management and knowledge of security practices.
• Knowledge of security technologies and systems.
• Ability to analyze staffing issues and make informed decisions.
• Strong leadership and team management skills
• Excellent problem-solving and decision-making abilities
• Ability to work under pressure and meet deadlines.

Key Job Responsibilities

• Responsible for managing and overseeing security operations for a National Account in Auburn Hill, Michigan.
• Responsible for managing a team of security professionals, ensuring that all security protocols and procedures are followed, and providing regular reports to clients and senior management.
• Responsible for all onsite training within the compliance of the site-specific SOP.
• Work closely with clients to understand their security needs and develop customized security solutions that meet their specific requirements.

• Serves as the key point of contact for client management to ensure the delivery of high-quality customer service for assigned account.
• Assure communication of policies, company announcements, and post orders are provided and understood by entire staff on site.
• Ability to initiate any necessary corrective action in a timely manner for all infraction with staff.
• Responsible for ensuring post orders and client directives are satisfactorily being followed.
• Conduct periodic inspections of all posts to evaluate the performance of security staff.
• Ensure the client site is provided with high quality security services to protect people and property.
• Ensure continuous training and coaching is being done daily with security staff.
• Ensures adherence to and enforces all applicable laws, regulatory statutes, and company policies/procedures within the scope of his/her authority.

Qualifications:

• Must have (2) years of security Supervisory experience.
• Minimum of 5 years of experience in security management
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines.

Key Competencies:

• Leadership
• Safety focused.
• Verbal and written communication skills
• Problem-solving
• Time management
• Decisiveness
• Team Development
• Goal setting
• Training mindset

Security Solution of America (SSA) is one of the fastest growing security guard and patrol companies in the U.S. Our company was founded on the principle of teamwork and a desire on the part of those working here to make Security Solution of America leader in our industry. Our success is driven by our officers in the field, and we want you to become part of our Team.