Field Services Technician

ABOUT:

Field Services Technician. Traveling to sites each day in the entire South/South of Seattle (Tacoma-Renton). Driving 75-100 miles/day. Traditional PC Tech/Hardware/Field Tech role handling related issues at a wide variety of locations. Home base is your home.

Description:

-Ample printer troubleshooting experience; mechanical, electrical and physical

-2+ years of experience troubleshooting IT hardware including laptops, desktops, POS systems

-Exceptional customer service skills; this position is end user facing

-Comfortable and willing to drive long distances (with their own vehicle) to fulfill this role; technicians on this team average ~75-100 miles/day. Mileage is reimbursed.

x2 positions - one position will support South Seattle (Bellevue/Renton/Tukwila to Eatonville) and the 2nd position will support North Seattle (Bothell to Canada).

• The physical de-install move and reinstall of a PC device that is currently installed and connected to a network.

• On site Desk-side Software Support solutions enable an end‑to‑end approach, including options for customizing your support plan to address any unique client service level requirements. Examples include operating system reloading, device re-imaging, onsite support, and virus support, on-site installation, data migration, disk sanitation.

• Visit multiple customer sites per day installing/replacing/repairing equipment in a predefined route, potentially spanning multiplicities and/or states.

• Would be responsible for correct installation, customer satisfaction, equipment and vehicle safety and a timely and accurate installation schedule.

Skills:

Desktop, Windows 10, Support, Troubleshooting, Customer service oriented, Hardware, Customer service, Hardware support, Pc troubleshooting, installation, comptia a+

Additional Skills & Qualifications:

Must have valid driver's license and be willing/comfortable driving their own vehicle for 75-100+ miles/day.

• Good driving record / interstate travel required

• Background Check / Drug Screening required

*Dress: Business Professional while on-site--slacks and collared shirt.

*Cell phone reimbursement, mileage reimbursement and laptop/tablet will be provided.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.