Field Services Associate- Inspections

Job Overview:

If you are chosen for this opportunity, you will be responsible for coordinating activities related to the preservation of properties owned by our customers. You will ensure each property is maintained in accordance with all local, state, and federal guidelines and the guidelines and requests of the investor.

Responsibilities of the Position:

• Build and manage relationships with vendor partners through all means of communication to promote accountability, quality, and efficiency.
• Assign, monitor, and review property work orders from start to finish, ensuring that a top-quality product is being completed and delivered to the customer in a timely fashion and within cost guidelines.
• Address all vendor partner inquiries from inbound/outbound calls, emails, and system notes.
• Communicate professional, specific order updates to customers, management, and vendor partners.
• Ensure that vendors partners understand and complete the full scope of assignment through review of engagement letters, stand operating procedures and examination of requirements.
• Counsel and coach vendors partners to remediate concerns and alleviate future issues.
• Track status of work orders to ensure that consistent and streamlined progress is being made.

Our “must haves” are as follows:

• You enjoy solving problems. You love taking on difficult challenges and finding creative solutions.
• You are organized. You can prioritize tasks to manage deadlines.
• You like helping people. You are patient, level-headed, and cool under pressure.
• You communicate clearly. You’re comfortable communicating in writing and on the phone.
• You think on your feet. You like learning new things, and you can learn quickly.
• You pay attention to the details. As far as you’re concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.
• You embrace technology as an efficient and effective way to communicate and problem-solve.
• You are willing to welcome our H.O.M.E. values (found on our website) into your daily routine inside and outside of the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Types: Full-time, Part-time

Pay: $17.00 - $23.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: Hybrid remote in Canonsburg, PA 15317