Address
Form of workJob Description
BUILT TO CONNECT
Astec is a global, manufacturing company of infrastructure development equipment. Our products range from asphalt and concrete plants, aggregate crushers and handlers, industrial heaters and more. Connection is at the heart of everything we do. We design and manufacture products used to build the infrastructure that physically connects the world, but the connections we make with people are what drive us forward. We were founded on innovation and a passion to help our customers succeed. Leveraging innovative solutions and technologies, we serve customers all over the world. We are committed to design and build the most innovative products.
LOCATION: Yankton, SD
ABOUT THE POSITION
The technician ensures proper installation and operation of designated Astec products including installation, commissioning startup, training, maintenance, troubleshooting and repair. Technicians will consult with engineering to analyze and remedy problems and to train the customer employees in proper maintenance and operational tasks for maximum efficiency and customer satisfaction.
Deliverables & Responsibilities
• Perform installation under the direction of more experienced employees.
• Maintains positive and professional attitude with customers.
• Be available for ATAC (Astec Technical Assistance Center) support as needed,
• Provide cross-training to Tier 1 technicians.
• Provide formal training to customers in the field or a classroom environment.
• Identify manufacturing and engineering defects to validate and implement permanent
sustainable and effective solutions.
• When required, assist local, state, and federal inspectors and compliance officers
• Assist with new product development.
• Accountable for proper start up, operation of all electrical, electronic/control systems, and
mechanical components, proper sequencing/Interlocking, and proper calibration, and
applications of each of these systems
• Conducts operator skills training for selected customer employees including but not limited
to start- up sequence, troubleshooting, electrical and mechanical basics, and control
systems operations.
Generates written Field Service reports for daily activities; submit reports as required.
• Coordinate and communicate with Astec sales, engineering, and manufacturing groups for
product or process issues, including warranty, design recommendations, and reporting of
any/all damage to equipment during shipment or installation.
• Work closely with the Functional Leadership, Product Support Managers, and Office
Support Staff to ensure accurate service reports, and associated billing.
• Be available for emergency dispatch; 7 days a week, 24 hours a day to support our
customers and staff.
To be successful in this role, your experience and competencies are:
• High school diploma or general education degree (GED); some previous work-related
experience is a plus; or a combination of education and experience equivalent as deemed
sufficient by management.
• Minimum 5 years’ experience in construction, manufacturing, or related fields
• Prefer 5 years of experience in the HMA, Concrete, or Combustion Industries
• Knowledge of electrical and electronic circuits
• Ability to read and understand mechanical, electrical, and electronics blueprints and
designs.
• Knowledge of circuitry, pneumatic, hydraulic, and other power transmission equipment
• Willingness and ability to travel extensively domestically and internationally at a moment
notice.
• Ability to utilize remote tools to help on-site personnel identify, troubleshoot and resolve
mechanical, electrical, controls system, and operational issues.
• Excellent communication skills, both oral and written
• Basic arithmetic skills, computer skills (Windows, Microsoft Office, Concur, and all IPS
Control Systems)
• Strong analytical skills
• Ability to weld, with a stick and certain types of wire welding (MIG), use of a cutting torch,
knowledge of steel fabrication, assembly, and modifications.
• Capable to manage conflict and resolve issues most positively for all parties concerned.
• Experience in working alone, or in a small group and being comfortable with independence
on the job.
• Maintain positive, cooperative working relationships by working, acting, and communicating
with various personalities getting along with customers, vendors, co-workers, and
management working both individually and as part of a team.
• Written communication, technical reports, and logbooks must be at a high level of
proficiency. Ability to stay productive with little supervision
Astec is a global, manufacturing company of infrastructure development equipment. Our products range from asphalt and concrete plants, aggregate crushers and handlers, industrial heaters and more. Connection is at the heart of everything we do. We design and manufacture products used to build the infrastructure that physically connects the world, but the connections we make with people are what drive us forward. We were founded on innovation and a passion to help our customers succeed. Leveraging innovative solutions and technologies, we serve customers all over the world. We are committed to design and build the most innovative products.
LOCATION: Yankton, SD
ABOUT THE POSITION
The technician ensures proper installation and operation of designated Astec products including installation, commissioning startup, training, maintenance, troubleshooting and repair. Technicians will consult with engineering to analyze and remedy problems and to train the customer employees in proper maintenance and operational tasks for maximum efficiency and customer satisfaction.
Deliverables & Responsibilities
• Perform installation under the direction of more experienced employees.
• Maintains positive and professional attitude with customers.
• Be available for ATAC (Astec Technical Assistance Center) support as needed,
• Provide cross-training to Tier 1 technicians.
• Provide formal training to customers in the field or a classroom environment.
• Identify manufacturing and engineering defects to validate and implement permanent
sustainable and effective solutions.
• When required, assist local, state, and federal inspectors and compliance officers
• Assist with new product development.
• Accountable for proper start up, operation of all electrical, electronic/control systems, and
mechanical components, proper sequencing/Interlocking, and proper calibration, and
applications of each of these systems
• Conducts operator skills training for selected customer employees including but not limited
to start- up sequence, troubleshooting, electrical and mechanical basics, and control
systems operations.
Generates written Field Service reports for daily activities; submit reports as required.
• Coordinate and communicate with Astec sales, engineering, and manufacturing groups for
product or process issues, including warranty, design recommendations, and reporting of
any/all damage to equipment during shipment or installation.
• Work closely with the Functional Leadership, Product Support Managers, and Office
Support Staff to ensure accurate service reports, and associated billing.
• Be available for emergency dispatch; 7 days a week, 24 hours a day to support our
customers and staff.
To be successful in this role, your experience and competencies are:
• High school diploma or general education degree (GED); some previous work-related
experience is a plus; or a combination of education and experience equivalent as deemed
sufficient by management.
• Minimum 5 years’ experience in construction, manufacturing, or related fields
• Prefer 5 years of experience in the HMA, Concrete, or Combustion Industries
• Knowledge of electrical and electronic circuits
• Ability to read and understand mechanical, electrical, and electronics blueprints and
designs.
• Knowledge of circuitry, pneumatic, hydraulic, and other power transmission equipment
• Willingness and ability to travel extensively domestically and internationally at a moment
notice.
• Ability to utilize remote tools to help on-site personnel identify, troubleshoot and resolve
mechanical, electrical, controls system, and operational issues.
• Excellent communication skills, both oral and written
• Basic arithmetic skills, computer skills (Windows, Microsoft Office, Concur, and all IPS
Control Systems)
• Strong analytical skills
• Ability to weld, with a stick and certain types of wire welding (MIG), use of a cutting torch,
knowledge of steel fabrication, assembly, and modifications.
• Capable to manage conflict and resolve issues most positively for all parties concerned.
• Experience in working alone, or in a small group and being comfortable with independence
on the job.
• Maintain positive, cooperative working relationships by working, acting, and communicating
with various personalities getting along with customers, vendors, co-workers, and
management working both individually and as part of a team.
• Written communication, technical reports, and logbooks must be at a high level of
proficiency. Ability to stay productive with little supervision
