Field Service Technician I

We are looking for a Field Service Technician to join our dynamic and talented team. This role is tailor-made for a problem solver with a technical background who enjoys the process of overcoming challenges and the feeling of success that comes with hard work. We are one of Chippewa Falls' leaders in full-service weighing solutions. We’ve earned that reputation by putting our customers first, treating our employees like family, and using cutting edge products and skills to become a standout solutions provider.

Who We Are:

UniFide CST is a primary distributor of weighing systems, thermal printing equipment, and data collection software. With a long-standing reputation for superior service and products, our technical services, sales, and representatives are positioned to provide solutions that exceed your expectations.

The Role:

As Field Service Technician, you will be responsible for installing equipment, troubleshooting, diagnosing, and repairing industry related equipment. Our technicians can cover a 100-150 mile radius of the Chippewa Falls area.

What A Day In The Life Looks Like:

• Installation, inspection, calibration, repair, and maintenance of industrial weighing and measuring equipment
• Troubleshoot and repair industry related products
• Ensure customer uptime requirements are met and that preventative maintenance work at assigned accounts is completed on time
• Participate in online and hands on training to develop skill sets needed
• Complete service documents and test reports for review with customers and submission to service database

Benefits:

• Competitive pay
• Full medical, dental and disability insurance
• 8 Paid holidays
• 3 Weeks PTO
• 401(K) w/ company match
• Profit sharing bonus
• Per Diem
• LEAD Academy
• The TEAM!

What makes you perfect for this job:

• You’ve got a problem-solver’s mindset. You’re at your happiest diagnosing equipment issues and troubleshooting solutions for the customer
• You have a technical or mechanical background. You have some great experience and enjoy learning new skills
• You’re a team player. You enjoy sharing knowledge with colleagues and learning from them to continuously build to be an even better team
• You’re not afraid to get dirty. We fix and install equipment
• You deliver service with a smile. You know every business is a people business. You put the customer’s needs front and center and create a memorable experience to keep them coming back
• You like variety. You’re happy and motivated taking on new tasks and challenges each day
• You get the job done. You’re self-motivated to see a project through to the finish line
• You have a valid Driver's License and are insurable by our insurance carrier
• You have, or are willing to earn, a Class B CDL driver’s license

Typical Hours: 7:00a-4:00p Monday to Friday. Some overtime hours and flexibility required.