Field Service Technician

We are seeking a skilled Field Services Technician to join our team. The ideal candidate will have a strong background in structural wall mounting, electrical infrastructure identification, cable management, and network troubleshooting. As a Field Services Technician, you will be responsible for ensuring the successful installation and maintenance of various systems and equipment in diverse environments, including construction sites and commercial buildings.

Key Responsibilities:

Stud work / Experience with structural wall mounting:

Ability to mount equipment securely on walls, considering factors such as stud placement and structural integrity.

Proficiency in guestimation for non-standard situations where traditional methods may not apply.

Familiarity identifying electrical / existing infra in walls:

Knowledge of electrical systems and the ability to identify and work around existing infrastructure within walls.

Experience in safely penetrating drywall and assessing wall voids.

Cable runs and termination:

Proficient in running cables and terminating drops, including crimping connectors, punching keystones, and wiring patch panels.

Conduit installation and water sealing:

Experience in glueing up conduit and ensuring water-tight seals on couplings to protect cables and equipment.

Heatmap / RFI testing for WAP placement:

Ability to conduct heatmap and RFI (Radio Frequency Interference) testing to optimize Wireless Access Point (WAP) placement.

Supplementary documentation:

Prepare detailed documentation including location maps, task itemization, network layouts, and spreadsheets for tracking purposes.

DHCP / DNS troubleshooting:

Experience in troubleshooting DHCP (Dynamic Host Configuration Protocol) and DNS (Domain Name System) issues to ensure smooth network operations.

Printer configuration and SMTP setup:

Proficiency in configuring printers and setting up SMTP (Simple Mail Transfer Protocol) for email communication.

Comfort with drill usage:

High level of comfort and proficiency in using drills for various tasks such as drilling through walls and mounting equipment.

User communication:

Regular communication with on-site staff, safety coordinators, and main employee handlers to ensure compliance with safety regulations and project requirements.

High school diploma or equivalent; additional technical certifications or relevant training preferred.

Proven experience in a similar Field Services role, preferably in the IT or telecommunications industry.

Strong technical aptitude and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Valid driver's license and reliable transportation.

If you possess the required skills and qualifications and are looking for an exciting opportunity to contribute to a dynamic team, we encourage you to apply for the Field Services Technician position. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to hearing from you!

About eMPiGO Technologies:

Our Vision:

We collaborate with our clients to identify their business needs and deliver solutions to ensure business continuity, security and necessary organizational infrastructure to help them grow, and we respond immediately to mitigate downtime.

Our Values:

BE HONEST – We constantly seek the truth and tell the truth for total transparency.

BE RELIABLE – We strive to do what we say we are going to do without exception.

BE GENUINE – We are who we are and realize that no one is perfect.

BE KIND – We recognize that when we put others first, they often will do the same.

Visit us at empigo.com for more information about our team!

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program

Experience level:

• 4 years

Schedule:

• Monday to Friday

Work setting:

• Construction site
• Office
• Outdoor work

Ability to Commute:

• Dallas, TX 75201 (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: Hybrid remote in Dallas, TX 75201