Field Service Technician

About Us: Invinity Energy Systems (LON: IES)

Invinity Energy Systems is the leading global manufacturer of modular vanadium flow batteries for utility-scale energy storage deployments that unlock low-cost, low-carbon renewable energy on demand for businesses, industry, and electricity networks around the world. Safe, reliable, durable, and economical, Invinity's flow batteries are the most commercially proven alternative to lithium-ion and help to accelerate global progress towards Net Zero. We have commercial projects in Europe, North America, Asia, and Australia, with office locations in Vancouver, BC, and Bathgate, Scotland, London, UK, and San Francisco, California.

Invinity is deploying large-scale projects in Southern California, throughout the US, and internationally. We are looking for a technician, ideally with electrical and mechanical experience to service and maintain the hardware, software, and communications technologies in our energy storage systems across multiple concurrent projects. In this role, reporting to the Director of Customer Operations, you will work closely with Support Engineers, Product Development, Solutions teams, and Customers.

• Support the safe installation, commissioning, troubleshooting, and maintenance of Invinity's products in the field
• Diagnose, repair, and replace key electrochemical, electrical, and control system components
• Capture and report system issues into a database and correct, or support others remotely, to correct, those issues in the field
• Provide operations and maintenance feedback to the wider team to drive continuous product and service improvement
• Facilitate customer operation, maintenance, and safety training
• Maintain Field Service equipment and tooling, and spare inventories
• Monitor and assess system performance in Invinity's remote monitoring platform and take action to address observations
• Maintain good relationships with customers, and technical and managerial staff at all customer sites
• Must be able and willing to travel and work at Invinity offices and customer sites (US and international). While uncommon, travel for up to four weeks may be required a few times per year
• Other tasks as required and as is reasonable, across customer sites and Invinity premises

• Experienced in servicing, maintaining and troubleshooting of electrical and mechanical equipment
• Ability to work safely and follow documented procedures; strong competence using hand tools
• Ability to work independently and proactively, with minimal supervision
• Experience in working with electrical equipment and related safety
• High school diploma (or GED) or higher, or equivalent combination of relevant education, training and experience required
• Two years of experience in electrical/electronics/power electronics and or network communications is required, ideally in a Field Service environment
• Able to read, understand and amend (redline) electrical schematics
• Ability to produce thorough and accurate service reports and other supporting documentation and procedures
• Proficiency in MS Office Suite (e.g. Excel, Word, Outlook) and general computer literacy
• Good communication skills; detail-oriented, and an innovative problem solver
• Ability to lift 50 pounds
• Right to work in the US, valid and current passport, and a clean driving license

Desirable Qualifications:

• Experience in renewable energy generation, inverter/rectifier systems, or energy storage
• Experience in the commissioning of electrical and mechanical equipment
• Experience in computer configuration and networking, CAN bus, TCP/IP, etc.
• Awareness of electrical, crane, and forklift work safety
• Health and safety training

Important Notice: Criminal Background Check Required

In this role, security checks are often required for entry into customer sites. All applicants are advised that a criminal background check is a mandatory component of the job offer process and that offers of employment are contingent upon the successful completion of this check.