Field Service Technician

Job Description
We are looking for Field Service Technicians to deliver the exceptional customer service experience. Our goal at Wabash is to drive customer and employee success maintaining our Customer Satisfaction. This is an exciting opportunity with a leading manufacturer of stainless-steel sanitary processing equipment serving all industries used by all consumers, while working closely with a close-knit team to plan and accomplish all goals.
Responsibilities:

• Installs, repairs, maintains, directs specified testing of control, and trouble shoots stainless steel processing and storage equipment.
• Ensures equipment runs at optimal levels and performs maintenance and repairs.
• Responsible for setting up, checking, and correcting operational machinery and equipment.
• Participates in the design, fabrication, installation, adjustment, qualification and operation of components and equipment systems
• Assist the Aftermarket team by actively seeking new opportunities for spare parts, service, retrofits, etc. by having professional conversations with customers regarding their future and recommending improvements in customer processes.
• Build and maintain sound business relationships and good public relations with customers to ensure their continued and/or increase business.
• Accurate and timely job and cost reporting.
• Perform TIG welding, grinding, fabrication blueprint reading, and work planning.
• Establish contacts and relationships with customers in order to build/ maintain customer database
• Assist in resolution of warranty problems to ensure customer satisfaction.
• Inspect product at regular intervals and complete all necessary paperwork and documentation regarding assembly and inspection records and procedures.
• Suggest methods improvements or alternate methods and materials to reduce cost and/or improve quality.
• Mechanical construction, welding, fabricating, and grinding.
• DOT Certified or can get certified.

BENEFITS:

• Paid Travel time and Expenses
• Paid Time Off (PTO)
• Paid Holidays
• Excellent Health Benefits, including dental and vision
• 401K with match

WORKING CONDITIONS/ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. An employee in this position works in an environment in which safety, environmental and health concerns may demand constant attention. Strict adherence to Corporate and/or Plant policies, rules, and regulations in these areas is required. While performing the duties of this job, the employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at job sites. The noise level in the work environment and job sites can be loud.