Field Service Mechanical Technician

The Opportunity

We are seeking Field Service technicians who are experienced with the mechanical installation and repair of asphalt plant equipment. Applicants must be available to travel nationally and occasionally internationally.

Selected applicants will be involved in field installations, equipment repairs and plant start-ups. This role will routinely involve working with other field team members, contractors, engineers, and area sales representatives. Field responsibilities will include piping, component repair, equipment take-down and installation. Heavy lifting is required.

Applicant should be familiar with crane rigging and operating equipment like telehandlers to move equipment into location for installation. With varying skill sets on a job site, good troubleshooting skills are necessary. Many jobs are based on firm install-bids, therefore timely solutions are sought.

Another important aspect of the job is safety. The applicant will work hand in hand with the safety director for most jobs, and as such, will need to attend and pass the requirements for OSHA and MSHA training, CPR, and first aid. Other areas of safety to become trained in will include fire watch, confined spaces, and hazardous materials.

The Candidate

• Suitable candidates should be:
• Excellent in communication skills verbal and written
• Self-starter and anticipate supplier/customer issues
• Team player
• Driven and organized
• Must enjoy working in an environment of constant growing and learning
• Ability to lead and supervise others

List of Typical Responsibilities

• Provide service and customer support during field installations and repairs
• Maintain the workload to the promoted schedule
• Manage all onsite installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine the proper solutions
• Produce timely and detailed service reports
• Document processes, including timesheets
• Follow all the company’s and customer’s field procedures and protocols
• Cooperate with labor crew, and office personnel, and share information across the organization
• Comprehend customer requirements and make appropriate recommendations
• Build positive relationships with the customers
• Train customers on the use and preventative maintenance requirements of the new equipment
• Work with other onsite contractors and have some familiarization with heavy equipment
• Participate in customer meetings; pre, during, and post job

List of Requirements

• Proven field experience
• Ability to troubleshoot, test, repair, and Service Mechanical equipment
• Familiarity with standard hand and electrical tools and their applications
• Ability to layout equipment in 3-dimensional space with consistent accuracy
• Ability to layout benchmarks and points of reference
• Proficiency at reading CAD drawings through entire hierarchy from general arrangements to details
• Ability to weld, cut, and fabricate when needed

Working Conditions

• Work will be outdoors
• Ability to travel within the US and abroad
• Ability to work flexible shifts and adapt to changing work schedules
• Includes shift work and on-call status
• Typical on-site workday requires 10-12 hours, and at times, more