Field Service Engineer, Medical Devices, Instruments, Electronics

Field Service Engineer, Medical Devices, Instruments, Electronics

Waltham, MA

Competitive Salary [about $73K] Full Benefits, World Class Corporation – Company Car

**Within the role of an FSE, daily travel to and from multiple customers sites is required. Sophisticated troubleshooting and repairing systems containing but not limited to, Lasers/optical pathways, fluidic systems, pneumatic systems, electronic systems, and PC’s to resolve issues while onsite is required.** This position will support New England with a concentration surrounding Connecticut and Greater Boston. Experience with tools and test equipment such as digital volt meters and oscilloscopes desirable. Assets: Flow Cytometry experience is a plus. Experience fixing medical device instruments

• Technical military training
• Associates or Bachelor's degree in Electronics, Engineering, or other related technical or biological subject area. Prior Field Service Engineer experience

Duties and Responsibilities:

• Install and service instrumentation with minimum direct supervision, as requested, by the Service Center in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards.
• Provide follow-up service by calling customers who have recently been provided service.
• Ensure service was complete and satisfactory to the customers' needs.
• Properly maintain stock inventory, test equipment, tools, and technical data.
• Maintain expense levels within the established guidelines for Field Service travel and sites visits.
• Report quality control and other technical problems, in detail, to the Service Center and System Support Engineering Manager.
• Properly maintain and use company vehicle as outlined by current Corporate fleet policy.
• Accountable for providing support to customers that meet standards of superior quality service.
• Accountable for Company issued credit cards, travel advances, company vehicle, trunk stock of spare, and repair parts.
• As a representative, promote and maintain good customer relations through high standards of personal appearance, ethical behavior, maturity and good judgment.
• This position will support New England with a concentration surrounding Connecticut and Greater Boston

Required Qualifications:

• Bachelor’s Degree preferred. Consistent track record of success in military career

Qualifications:

• A minimum of a High School diploma
• At least 3 years’ experience troubleshooting instruments or components
• A valid Driver's License. Ability to travel 50% or more

Assets:

• Flow Cytometry experience is a plus
• Technical military training
• Associates or Bachelor's degree in Electronics, Engineering, or other related technical or biological subject area
• Prior Field Service Engineer experience
• Individuals with previous experience fixing medical device instruments
• Previous customer interfacing role
• Proficiency with MS Office applications such as Word and Excel
• Familiarity with recent Mac and PC operating systems
• Experience with tools and test equipment such as digital volt meters and oscilloscopes desirable

CANDIDATE DETAILS

2+ to 5 years’ experience/ Seniority Level – Entry/ Management Experience Required - No

Minimum Education - Bachelor's Degree/ Willingness to Travel – Always

CONTACT/SEND RESUME:

Bill Marek - CEO

407.541.7816

bmarek@vprecruiters.com

WWW.VPRECRUITERS.COM