Field Service Engineer

Position Overview:

We are seeking a Premier Field Service Technician/Engineer to join our dedicated team and play a pivotal role in maintaining and optimizing our cutting-edge systems. Based in the Northeast territory, you will work in an environment where hands-on expertise and problem-solving skills are highly valued. This position offers the opportunity to have a meaningful impact, and we encourage the growth and development of our employees.

Key Responsibilities:

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  Conduct on-site maintenance, repairs, and optimizations of parcel and mail sorting systems at various customer sites

• Assist in the installation of new systems, ensuring they function efficiently.

• Provide hands-on training for customer employees and conduct informal shadowing during training periods.

• Troubleshoot and diagnose issues with industrial machines, electrical systems, and computer-based controls.

• Manage a flexible schedule and responsibilities, which includes pre-scheduled maintenance calls at customer sites, and occasional demand on-call visits and remote support of customer machines..

• Maintain effective communication and coordination with our team, keeping everyone informed of progress and challenges.

Qualifications:

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  Background in electronics and mechanical systems, with the ability to read schematics and engineering documentation and use a multimeter and measure AC/DC voltage.

• Proficiency in Windows-based computer systems.

• A strong mechanical aptitude, with experience in maintenance on industrial machines.

• Knowledge of electromechanical systems, electrical systems, and materials handling.

• Willingness to travel regionally, as our territory spans across the northeast

• Flexibility with scheduling, including on-call responsibilities.

• Valid driver's license and access to a personal vehicle.