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Form of workWe are seeking a self-driven individual who is experienced in electrical and mechanical assemblies and troubleshooting automated control systems. This role provides service and support for existing and future products, specifically for our customer in Santa Clara, CA. The Field Service Engineer will be expected to be on customer's Santa Clara site daily.
If you are looking to push the limits of cutting-edge technology in an impactful role with a talented team. We would love to hear from you!
About the Role
This position requires an individual with strong interpersonal skills, the ability to work effectively and collaboratively with highly technical peers, and the capability to manage workload among changing priorities. Applicants should thrive in a dynamic startup environment and have a troubleshooting mindset: an ability to systematically and effectively break down a system or process into subparts to identify failure mechanisms.
Your Role
Primary Duties & Responsibilities:
Responsible for on-site installation, servicing, and repair of products in the field
Instruct and train customers on the operation and maintenance of products
Conduct on-site scheduled planned maintenance visits
Work in a cleanroom and follow all customer protocols
Work in a supportive, team-oriented environment
Data analysis
Travel, often on short notice, to customer sites to resolve problems
Control system analysis & troubleshooting
Documentation (technical documentation generation)
Field support of instrumentation (domestic/international)
Integrated system assembly
Qualifications (Required)
Minimum education of an engineering Bachelor's Degree or equivalent experience
Experience with Microsoft Office (excel, powerpoint) or related software
Experience troubleshooting automated control systems, including data acquisition, robotics, IO, industrial communication, and machine vision
Assembly skills (electrical/mechanical)
Experience troubleshooting and repairing ultra-high vacuum systems
Experience working in a cleanroom and following all customer protocols
Semiconductor equipment experience is strongly preferred
Excellent communication (written, verbal and presentation) skills, and advanced problem-solving orientation and decision-making skills
Understanding of networking principles and concepts
Excellent documentation skills and ability to communicate effectively at all levels of the organization
Excellent time management and prioritization skills
Eligibility to legally work in the United States, and to travel internationally for work
Position Details
Amazing start-up atmosphere located in Martinez, CA
Our location is a reverse commute from the Bay, Martinez has great people, shops and sights
Fully covered healthcare for employees and family
Generous time-off – We work hard, but value rest and rejuvenation as well
Celebrate the wins – large and small
Team members are valued for their talents, contributions and uniqueness
Professional development opportunities
Free on-site lunch, coffee, drinks and snacks
Diverse candidates often screen themselves out of job applications if they don't have all the qualifications. Please apply if you are excited about the role - we would love to see your application!
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