Field Operations Technician

POSITION SUMMARY

Operations Technicians are responsible for the safe and timely installation and service of NITROcrete Systems and/or Industrial Gas Systems across the Eastern USA. Traveling predominantly in the Mid-Atlantic (Virginia, Maryland, DC) while also flexing to other regions in the continental US. Technicians ensure the proper function of systems while maintaining excellent communication with HQ, regional management, and customers. Also, maintaining and calibrating systems on-site, as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

An employee must be able to perform the essential duties and responsibilities with or without reasonable accommodations. Other duties may be assigned.

• Perform and supervise the installation and service of NITROcrete and/or Industrial Gas systems at customer locations
• Accommodate and work with customer’s site configuration as part of installation
• Weld and/or braze cryogenic piping and systems as needed
• Resolve issues and problem-solve during installation and maintenance of NITROcrete and/or Industrial Gas systems
• Observe, test and verify the installation meets specifications
• Assist in calibrating and commissioning new systems
• Understand and follow project scopes and timelines
• Conduct job safety analysis prior to installation and ensure safe work procedures are followed throughout each project
• Provide customer support after installation to troubleshoot, service and maintain the system
• Support and supervise contractors as they install or perform work on NITROcrete and/or Industrial Gas systems
• Read, understand and follow equipment installation instructions and wiring schematics
• Support other areas of the parent company business as needed, including nitrogen pumping
• Create, update and manage service tickets
• Locally source materials and supplies, such as tools. Equipment, or replacement prats when required
• Assist in the fabricating, assembling and repair of NITROcrete and/or Industrial Gas system components out of the Colorado factory as needed
• Adherence to all company policies including professionalism and safe work practices
• Perform duties outdoor in extreme weather conditions, particularly extreme heat

SUPERVISORY RESPONSIBILITIES

May indirectly supervise less experienced technicians or contractors.

MINIMUM QUALIFICATIONS

Education & Experience

High school diploma or general education degree (GED) and 3-5 years’ experience in ready-mix production/maintenance, construction, industrial gas/ cryogenics or related field.

Core Competencies

• Clean Safety record
• Must be willing to travel as needed (up to 75%). This entails travel across the US via company vehicle and airline.
• Must be willing to travel irregular hours when required
• Some fabrication, plumbing and/or electrical experience preferred
• Ability to guide, direct and lead others
• Excellent problem-solving skills
• Ability to work in small teams, and independently and efficiently with little supervision
• Basic computer knowledge required (email (Gmail), Microsoft office, etc)
• Concrete maintenance experience preferred
• Valid passport highly preferred, required for Field Tech II, or ability to obtain on within 3 months of hire

Language

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate volume.

Reasoning

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Ability to use a laptop

MS Office Software, and Internet Software

Job Type: Full-time

Pay: $29.00 - $31.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Shift:

• Rotating shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Cryogenic: 1 year (Preferred)
• Welding: 1 year (Required)
• Concrete batch plant: 1 year (Preferred)

Work Location: In person