Field Interviewer

Are you a people person who loves tackling new challenges, meeting new people, and helping your community? A tech-savvy self-starter with the drive to start what you finish? Do you have experience in a social science research setting or working with aging and/or disabled populations? Vital Research, in collaboration with the state of Arizona, is seeking contracted Field Interviewers to conduct interviews across the state with individuals who are receiving state services to assess participant quality of life and satisfaction with services for National Core Indicators – Aging and Disabilities (NCI-AD). This 4-month project begins on January 18th with a mandatory in-person two-day orientation (January 18th and 19th) in Phoenix.

As a Field Interviewer, you will play a vital role in conducting semi-structured, in-person, or remote (via Zoom) interviews with older adults and persons who have a disability from varying cultural, ethnic, and socioeconomic backgrounds. Through these interviews, you will be responsible for assessing the participant’s quality of life and satisfaction with services. Core questions cover topics such as: accessing essential services, communication with providers, case managers, choice of services, medical transportation, and personal safety, as well as community inclusion and empowerment.

At Vital Research, we understand that the success of our projects depends on exceptional candidates like you. That's why we want to make sure you have all the support you need to excel in your role. Here's what we offer:

1. Paid Training.
2. Technology needed to complete the project.
3. Quality Assurance Mentors to ensure success.
4. 1099 Contractor with the flexibility to create your own schedule.
5. Meaningful and rewarding work giving a voice to your community.

As a Field Interviewer, responsibilities include:

• Organizing and managing your interview schedule independently.
• Conducting interviews with empathy, ensuring a comfortable and unbiased environment.
• Traveling to participants' preferred locations for in-person interviews, usually their homes.
• Tracking call dispositions and accessing participant information through an online file-sharing platform (Salesforce).
• Managing Zoom video meetings, including invitations and technical support for respondents.
• Recording interview outcomes, resolving inconsistencies, and submitting completed interviews and findings.
• Ensuring compliance with confidentiality, federal HIPAA regulations, and data security requirements. 
• Maintaining regular communication with Vital Research, your trusted partner.
• Field interviewers MUST be available to conduct all interview modes (in-person, phone, and video) based on participant preference. All work hours (including scheduling of appointments), travel time, mileage, and supplies are included in the per-interview compensation rate.
  

To thrive in this role, we seek candidates who possess the following qualities:

• Reside in the state of Arizona.
• Self-driven and comfortable working independently in a remote environment.
• Tech-savvy with proficiency in Zoom conferencing and other web-based platforms.
• Comfortable interacting with older adults and individuals with disabilities and demonstrating sensitivity to their needs.
• Excellent communication skills to build trust, encourage participation and establish rapport with potential participants.
• Access to your own car for traveling to participants' residences.
• Equipped with a webcam, personal computer, and secure Wi-Fi connection for contract work.
• Organized and meticulous, ensuring that nothing falls through the cracks.

In addition, the following qualifications are desired:

• Fluency in Spanish/English is highly desired.
• Previous experience in research fieldwork, especially interviewing or observation.
• Familiarity with individuals with disabilities, group homes or adult foster homes, older adults, or day centers. 
• Sales-minded individuals who are energized and resilient to rejection.
• Interest in professional development for future graduate school or advanced social research employment.
• Salesforce experience.

We understand that your dedication deserves appropriate compensation. As a contracted Field Interviewer, you will invoice Vital Research and receive payment at the following rates:

• $400 flat rate for orientation
• $75 per completed phone interview
• $80 per completed video interview
• $90+ per completed in-person interview, based on the distance from your home.

Please note that all consulting opportunities and offers with Vital Research are contingent upon the passing of a background check that may include fingerprinting along with a criminal record check, orientation, and the use of designated personal protective equipment when necessary.

Apply now and embark on a rewarding journey with Vital Research!

Vital Research is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, or national origin.

About Vital Research
Founded in 1982, Vital Research is a national research consulting firm specializing in delivering quality social science research. Our mission is to amplify the voices of underrepresented populations through inclusive social science research and evaluation that create vibrant communities. Our team executes research, evaluation, and survey projects for clients across 40 states spanning multiple industries. The result – we help clients answer key questions, generate useful findings, and transform communities.

For more information visit www.vitalresearch.com