Job Description
Are you ready to be part of a dynamic and cutting-edge telecommunications firm dedicated to providing high-performance fiber optic and transmission solutions?
My client who is at the forefront of ensuring seamless communication experiences, is expanding their operations and seeking a talented Telecom Field Engineer with expertise in Fiber and Transmission to join their dedicated team.
Responsibilities
24/7 Technical Support:
- Provide round-the-clock support, contributing to a technical escalation rota for timely responses to technical issues and incidents.
Installation, Cabling, and Wiring Services:
- Execute installation, cabling, and wiring services adhering to industry standards.
- Furnish ground equipment and associated framework as per grounding standards specified by the customer.
Cabling and Wiring Tasks:
- Run cables, including power cables, fiber/ethernet cables, and console cables, ensuring proper connections to fuse panels, bays, panels, and jack positions.
- Conduct cleaning and inspection of all fibers.
- Label equipment and cables with aisle, shelf, and unit designations.
Testing and Maintenance:
- Connect test sets or test router to equipment for diagnostics.
- Measure light levels and provide planned maintenance or circuit migration support.
- Troubleshoot hardware problems on any device and perform racking and de-racking of installed devices.
Power and Equipment Management:
- Work with DC/AC power, including testing and troubleshooting.
- Power cycle routers, servers, switches, and perform soft-booting of servers.
- Perform POP housekeeping services, including quality inspections on final work at each network site.
Supervision and Cage/Equipment Builds:
- Supervise third-party subcontractors working at Points of Presence (POPs).
- Execute cage builds and equipment installations.
- Conduct rack builds, racking, and stacking of equipment.
Requirements
Technical Expertise:
- Transmission experience with equipment such as Ciena, Infinera, etc.
- Fiber experience, including patching, scoping, cleaning, lacing, and using an Optical Power Meter (OPM).
- IP experience, including working with and configuring Cisco and Juniper routers/switches.
Power and Data Center Experience:
- Power experience, including working with/tested DC/AC power.
- Experience working in data centers and customer premises environments.
Troubleshooting and Networking:
- Ability to troubleshoot faults using various test equipment, such as LSPM.
- Knowledge of Cisco/Juniper CPE devices with experience in providing remote console connections and troubleshooting.
General Skills and Flexibility:
- Entry-level understanding of Outside Plant (OSP) and Inside Plant (ISP).
- Demonstrable "hands-on" experience in Installation and Commissioning (I&C) activities, test equipment, and network build.
- PC literacy, especially in the Microsoft Office suite, including Microsoft Excel.
Adaptability and Safety:
- Demonstrate a flexible approach to the role, adapting to business needs.
- Knowledge of Safety, Health & Environmental, and Quality protocols.
- Possession of a full US driving license.
If you are a skilled and adaptable Telecom Field Engineer with expertise in fiber optics, transmission systems, and a commitment to ensuring the highest standards of network reliability, we encourage you to apply for this challenging and rewarding position.