Field Claims Adjuster/Property

Charles Taylor delivers comprehensive claims solutions, insurance management, and technology services globally for the property and casualty sectors, specializing in complex loss adjusting, technical services and third-party administration. With over 100 years of expertise at our core, we offer an extensive suite of solutions to help our clients manage risk.

Aegis LLC, A Charles Taylor Company, is the general administrator for Wisconsin County Mutual Insurance Corporation and Community Insurance Corporation. Both companies provide liability, property, and workers compensation insurance to governmental entities in the state of WI.We are seeking a dynamic Field Claims Adjuster to join our team. To be considered for this role, you must be a resident of the State of WI.

Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match.

Position Summary: The Field Claims Adjuster is responsible for investigating, property, liability and APD claims and determining settlement value, if any, based on the individual merits and available defenses of each claim.

Essential Functions:

• Receives newly reported claims and records the claim information in claims database accurately
• Investigates claims
• Determines coverage and deductible
• Obtains and reviews all required investigative materials (photos, police reports, etc.)
• Interviews claimants, insureds, and witnesses to determine claim validity, may travel to site to inspect
• Maintains and updates claim notes in a timely manner throughout lifespan of claim
• Sets appropriate reserves for claims
• Contracts with independent adjusters for claims as needed
• Communicates claim decisions to claimant, insured
• Works with auto repair provider or contractors to establish appropriate repair costs
• Requests payments through claims database
• Fields calls from insured, or claimant regarding status of claims
• Submits claim to Litigation Manager to request additional authority on claims that exceed current authority
• Maintains files of related documents and forms both electronically and in hard copy files for insureds according to record retention policy
• Prepares report for insured when claim is closed
• Works with underwriting to help provide relevant information on losses for renewal rates as well as Risk Management to identify trends
• Acts as a backup and as a resource to other Field Claims Examiners
• Prepares reports on large losses for internal use as well as for reinsurers as necessary
• Answers questions regarding loss runs from insureds
• Identifies subrogation potential and pursues recovery
• Other duties as assigned

Knowledge, Skills and Abilities Required

• Proficiency in entire Microsoft Office Suite
• Ability to read estimates
• Ability to understand terminology used in construction and/or automotive repair industry
• Ability to understand medical terminology, records and billing
• Ability to establish and maintain effective working relationships with others
• Ability to adapt to changing technologies and learn functionality of new equipment and systems
• Excellent oral and written communication abilities, including the ability to communicate with all levels of individuals Confidentiality and discretion
• High degree of accuracy
• Customer service orientation
• Organizational skills
• Exhibits strong attention to detail and understand its importance to the business
• Ability to work independently , as well as part of a team
• Excellent decision making skills
• Ability to negotiate and settle issues
• Listening skills
• Ability to deal with dissatisfied clients from time to time

Required Education and Experience

• High School education
• 3 – 5 years of experience, in multiline property and liability adjusting

Preferred Education and Experience

• Designations of AIC, SCLA, CCLA, or ARM-P
• Prior experience working with municipal insureds

TravelInfrequent, 20% of the time. May travel to do site inspections or to visit insureds. Travel is intrastate. Rarely overnight stays are required.Values
At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.

Equal Opportunity Employer
Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.Report job

Job Type: Full-time

Pay: $65,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• Remote

Experience:

• Claims Adjusting: 3 years (Required)

Location:

• Wisconsin (Required)

Ability to Commute:

• Wisconsin (Required)

Work Location: Remote