Fiber Technician

Team UltraVue has immediate openings for an energetic; Fiber Technicians in Rochester MI and all surrounding areas!

Team UltraVue works with some of the largest fiber optic providers like AT&T, CenturyLink, and Metronet to provide cutting-edge technology combined with outstanding customer service to their customers.

We are a fast-growing company, working offering traditional telecommunications services and 100% fiber-optic technology services. UltraVue specializes in fiber to the home (FTTH) TV, Internet , and Voice services that provides customers with some of the fastest products and services in the industry.

We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates.

Are you tech-savvy, an innovative thinker, or looking for your next challenge?

Join our fast-growing team today No Experience Required! What is in it for you?

Competitive compensation:

• paid training
• Medical
• Dental
• Vision
• Company-paid short term, long term and basic life insurance
• Company-paid logo attire/uniform
• Company vehicle and fuel card

Opportunities for advancement Job Summary:

Under limited supervision perform from basic to advanced installations, disconnects and service changes for residential and business customers for POTS services, IPTV, and high-speed internet services.

Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.).

What you will be doing:

Install and troubleshoot all UltraVue client offered services from the terminals to CPE.

Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.

Physical ability to work from a kneeling or standing position for long periods.

• Physical ability to climb ladders with proper equipment (safety belt, safety strap, hard hat, and other equipment as needed).
• Able to lift and carry loads up to 75lbs including ladder.
• Provide in-depth customer education on ALL client offered products and services.
• Offer client customers available upgrades to services at every customer interaction to ensure the best customer experience.
• Meet key performance metrics. Operate and maintain company vehicle/equipment safely and professionally.
• Perform on-call rotation duties after regular business hours.
• Available to work overtime when deemed necessary, including holidays and weekends.
• Available to travel for training or as needed.
• Ability to work with basic hand tools.
• Ability to work other duties as assigned.
• Ability to be professional with customers and fellow team members.

What You Need For This Position: High school diploma Valid driver's license/satisfactory driving Record

Team UltraVue is an EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $800.00 - $1,000.00 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person