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Form of workJob Description
Dealer Account Representative
MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and Retail models.
Founded in 1975, MarketSource, Inc. became a subsidiary of Allegis Group, Inc. in 2004. Our Company's culture centers on our core values: Open Communication, Relationships, Serving Others, and Work Ethic.
MarketSource clients rely on the innovative managed sales solutions that our vertical-specific, subject matter experts develop and deliver. Our team members thrive in a welcoming atmosphere of diversity, inclusion, and exemplary corporate practices.
Summary
The Dealer Account Representative (DAR) is responsible for ensuring that our client and/or partners are fully equipped to consistently and competitively respond to bids and requests for proposals. They will act as a subject matter expert and provide solicitation/proposal process related expertise. This is a highly networked role that is responsible for managing assigned customer relationships for MarketSource, with the goal of retaining and growing those customers by providing a personalized experience and promoting MarketSource philosophies. DAR's will educate customers on the products, services, and channels provided by MarketSource clients and actively seek opportunities to grow the relationship by recommending solutions that will meet the customers' business needs.
The DAR's role will include proactively collaborating with teams, clients, customers, and internal departments to ensure that customer expectations are met or exceeded and to proactively identify opportunities for account growth.
Essential Job Functions:
Act as the primary point of contact for assigned accounts for providing assistance, resolving issues and facilitating requirements to enhance company's position in existing and target accounts
Develop and execute a plan to grow revenue of assigned accounts while seeking new business
Analyze opportunities, identify key personnel, and develop strong business relationships
Develop a territory management plan to maximize time with customers
Develop strategies, proposals, and forecasts
Seek to improve customer experience and productivity by collecting, analyzing, identifying, and presenting information
Develop and conduct product demonstrations and presentations
Prepare quotes and customer correspondences
Utilize online resources to maintain accurate records of calls, customer files, & activity information
Discuss activities with manager
Partner with designated representatives on calls for assigned accounts
Prioritize and identify more critical and less critical activities and tasks; adjusts priorities when appropriate
Effectively schedule in coordination with peers, clients etc. and allocate time to complete work
Work with manager to ensure a consistent and effective customer experience, appropriate transaction processing, high customer satisfaction and service levels
Required Knowledge, Skills, and Abilities:
Self-starter with the ability to seek opportunities to go above and beyond job requirements in order to achieve stated goals and objectives
Effective communication (written and verbal) and interpersonal skills required
Ability to engage customers in a consultative manner and effectively recommend additional products and services
Ability to work in a high performance, fast-paced team environment
Proficiency in Microsoft Office, SalesForce.com, internet research and web based presentation skills
Ability to adapt to and work effectively within a constantly changing environment
Excellent customer service and problem-solving skills required
Ability to function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience
Ability to take independent action, implement new ideas or potential solutions without prompting; does not wait for others to take action or to request action
Job Requirements:
Bachelor's Degree or equivalent work experience in lieu of degree
1+ years of industry-specific experience
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.
Dealer Account Representative
MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and Retail models.
Founded in 1975, MarketSource, Inc. became a subsidiary of Allegis Group, Inc. in 2004. Our Company's culture centers on our core values: Open Communication, Relationships, Serving Others, and Work Ethic.
MarketSource clients rely on the innovative managed sales solutions that our vertical-specific, subject matter experts develop and deliver. Our team members thrive in a welcoming atmosphere of diversity, inclusion, and exemplary corporate practices.
Summary
The Dealer Account Representative (DAR) is responsible for ensuring that our client and/or partners are fully equipped to consistently and competitively respond to bids and requests for proposals. They will act as a subject matter expert and provide solicitation/proposal process related expertise. This is a highly networked role that is responsible for managing assigned customer relationships for MarketSource, with the goal of retaining and growing those customers by providing a personalized experience and promoting MarketSource philosophies. DAR's will educate customers on the products, services, and channels provided by MarketSource clients and actively seek opportunities to grow the relationship by recommending solutions that will meet the customers' business needs.
The DAR's role will include proactively collaborating with teams, clients, customers, and internal departments to ensure that customer expectations are met or exceeded and to proactively identify opportunities for account growth.
Essential Job Functions:
Act as the primary point of contact for assigned accounts for providing assistance, resolving issues and facilitating requirements to enhance company's position in existing and target accounts
Develop and execute a plan to grow revenue of assigned accounts while seeking new business
Analyze opportunities, identify key personnel, and develop strong business relationships
Develop a territory management plan to maximize time with customers
Develop strategies, proposals, and forecasts
Seek to improve customer experience and productivity by collecting, analyzing, identifying, and presenting information
Develop and conduct product demonstrations and presentations
Prepare quotes and customer correspondences
Utilize online resources to maintain accurate records of calls, customer files, & activity information
Discuss activities with manager
Partner with designated representatives on calls for assigned accounts
Prioritize and identify more critical and less critical activities and tasks; adjusts priorities when appropriate
Effectively schedule in coordination with peers, clients etc. and allocate time to complete work
Work with manager to ensure a consistent and effective customer experience, appropriate transaction processing, high customer satisfaction and service levels
Required Knowledge, Skills, and Abilities:
Self-starter with the ability to seek opportunities to go above and beyond job requirements in order to achieve stated goals and objectives
Effective communication (written and verbal) and interpersonal skills required
Ability to engage customers in a consultative manner and effectively recommend additional products and services
Ability to work in a high performance, fast-paced team environment
Proficiency in Microsoft Office, SalesForce.com, internet research and web based presentation skills
Ability to adapt to and work effectively within a constantly changing environment
Excellent customer service and problem-solving skills required
Ability to function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience
Ability to take independent action, implement new ideas or potential solutions without prompting; does not wait for others to take action or to request action
Job Requirements:
Bachelor's Degree or equivalent work experience in lieu of degree
1+ years of industry-specific experience
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.
