Fenway Hotel Banquet Captain

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
 The Banquet Captain supervises all banquet functions at Fenway Hotel to ensure exceptional service consistent with Autograph Collection standards under Mainsail Lodging & Development franchise.Originally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel. Today, Fenway is a Mainsail Lodging & Development project and a member of the prestigious Autograph Collection® of Marriott International, Inc.It’s time to write your own tune with us and join the band at Dunedin’s very own jazz inspired boutique hotel. Can you sing along? Apply today! The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. This Historic Jazz inspired property is a part of the Marriott Autograph Collection group. We’ve created a homage to Dunedin’s rich music history and a destination for those to get carried away in their own verse. If you share our passion, we look forward to hearing from you.

What you will do:
• Follow EO paying attention to specific details to ensure the function runs flawlessly
• Complete accurate banquet check according to EO and obtain signature of host
• Coordinate food service between kitchen and banquet service staff
• Facilitate ease of service with audio visual provider
• Complete event captain’s report
• Complete set-up, strike list, and closing inspection duties
• Inspect all set up requirements and ensure that EO is followed
• Maintain regular attendance in compliance with Fenway Hotel and Mainsail Lodging &
Development’s policy, following a schedule which will vary according to the needs of the hotel
• Maintain compliance with Epicurean Hotel and Mainsail Lodging & Development company core
values
• Enforce all rules and regulations to ensure consistency with all guests
• Comply at all times with Mainsail Lodging & Development’s standards and regulations to
encourage safe and efficient hotel operations
• Follow TIPS practices while serving alcohol to guests.
• Review and implement table and seating diagrams
• Control transfers and stock inventory
• Manage all opening and closing side work
• Follow all TIPS training to ensure guests’ ID’s are verified for consumption of alcohol
• Follow all health and safety regulations in accordance with the State
• Control costs by conducting par checks / inventory to review portion control and reduce waste
• Conduct monthly inventories on a timely basis and manage operating materials
• Maintain banquet cleanliness in front and back of house
• Respond to emergency situations using information contained in Safety Data Sheets; keep SDSs
current and easily available
• Maintain high standards of personal appearance and grooming which includes wearing proper
professional attire
• Operate work cell phone and radios efficiently and professionally with hotel staff
• Monitor beverage staff to ensure proper portion control and maintain low beverage cost for the
hotel.
• Ensure guest privacy and security by correctly following hotel procedures
• Motivate, coach, counsel and discipline according to Fenway Hotel Standards
• Monitor work orders and submit to Maintenance Department according to procedures
• Respond to all guest requests, situations, complaints and accidents presented to the Banquet
team in an attentive, courteous and efficient manner
• Maintain a professional working relationship and promote open lines of communication with all
management and team members
• Maintain and monitor “Lost and Found” procedures and policies according to standards
• Operate all aspects of the guest services computer system, including software maintenance,
report generation and analysis and simple programming
• Any other reasonable requests given by supervisor and management

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