Position Summary:
Reporting directly to the Program Leadership Team, we are recruiting Program Management Office (PMO) positions to structure and manage the delivery of a large federal contract driven to ensure the proper delivery oversight.
Training Manager (TM) is responsible for developing a training plan, and training collateral to train a cadre of resources on the FEMA Public Assistance program. Training will primarily be remote, but the TM may have to travel to deliver or support on-site or just-in-time training. They will work closely with Subject Matter Experts and FEMA to ensure timely and accurate training is delivered to the cadre and that the Cadre has all the knowledge required to perform their jobs. They will track training completion and coordinate with the Deployment Readiness Manager and other PMO staff to deploy the right resources to various disasters nationwide. The TM may be called upon to assist with responses to Task Order Proposal Requests (TOPRs). Employee may be required to work weekends/holidays.
The Training Manager will work primarily remotely, but may travel the field to deliver just-in-time and other in-person training.
Job Duties and Responsibilities include:
- Develops, delivers, manages, and maintains the Training Plan and Training Program.
- Trains staff through live and on-demand training.
- Trains staff through in-person and remote training.
- Develops training collateral including on-line courses, webinars, and slide decks based on source material provided by FEMA.
- Develops field Train the Trainers.
- Manages on-call Subject Matter Expert (SME) Trainers.
- Works with Task Order Managers and Quality Manager to assesses cadre skills for training needs.
- Tracks and records all training completion in the Learning Management System (LMS).
- Coordinates with the FEMA Training Team to get source material and develop training collateral.
- Coordinates with other training stakeholders as necessary.
- Schedules, coordinates, and conducts training classes, workshops, and other informational forums to educate staff.
- Manages source material for AI based Help Desk.
- Arranges logistics for training sessions as needed.
- Reports to the Deputy Program Manager
Skills and Competencies:
- Skilled in presenting training,
- Strong interpersonal and communication skills to effectively collaborate with diverse stakeholders.
· Comfortable in front of live audiences and in front of a microphone or camera.
Required Education and Experience:
· Bachelor's degree with 10 years of experience in field of expertise; OR a graduate level degree or professional registration with 5 years of experience in field of expertise; OR 15 years of experience in field of expertise.
Preferred Education, Certifications, and Experience:
· Preferred experience delivering training of the FEMA Public Assistance Program, including courses for Site Inspector (E0865/L0865/FOD0865), Program Delivery Manager (E0869/FOD0869/L0869), and Grants Manager
· Preferred training credentials provided by a school, Industry Association, FEMA, or other Federal Government Agency
· Two (2) or more years of experience leading a Training Program
· Four (4) or more years of experience conducting training, delivering both in a classroom setting and remotely.
- Experience delivering training in-person and remotely.
- Experience delivering training in both a classroom and field setting.
· Demonstrated expert knowledge of the FEMA Public Assistance Program
· Experience developing webinars and other remote training collateral.
Clearance: Must be a US Citizen, able to successfully pass a government issued background check (Public Trust), and acquire a FEMA badge.
Location: This position will be a remote position but may be required to travel to the field at times.
Upon hire, secondary employment must be disclosed and approved.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Remote