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Form of workJob Description
At PEG Hospitality Group it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you’ll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us!
JOB SUMMARY: The Restaurant Supervisor will lead and manage service team to offer a one of kind culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of communication in a positive work environment. Continue to be a student of our concept and the industry by seeking out opportunities to learn more and improve. Be a dedicated teacher committed to developing the hourly team. You are a public relations representative of because of the many guests you will meet, you are always expected to represent our restaurant and company in a positive light.
RESPONSIBILITIES: Supervise daily operations understand, practice and teach policies and procedures. Lead service, develop, coach and consistently execute service standards. Impact service by being on the floor during peak service times. Earn the confidence of the team by consistently running a smooth shift. Exemplify professionalism and enlightened hospitality in all interactions and especially in difficult situations. Ensure consistent execution of steps of service by hold staff accountable. Manage financial results, understand and execute restaurant plan to stay within department budgets and maximize profits. Actively manage inventory and waste to meet cost targets. Demonstrate proficiency in cash management. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to standard. Effectively manage service labor, scheduling and payroll. Proficiency with tools such as Point of Sales systems.
SAFTEY: Communicate any major facility or operational emergencies to GM immediately. Maintain a detailed daily log to communicate between shifts and prevent issues from reoccurring. Regularly conduct service team meetings. Provide a safe, clean, organized and sanitary work environment. Understand and ensure all ABC laws, Health Standards, federal and state laws are met. Correct all violations with a sense of urgency. All employees are required to wear non-slip shoes. Be aware of any ice or water on the floor, glass breaks, or spills in any area.
QUALIFICATIONS:
- Position requires a minimum of 2+ years of restaurant management experience and 5+ years of restaurant experience.
- Requires developed communication skills, both verbal and written.
- Most tasks are performed independently or in a team environment with the employee acting as a team leader.
- Ability to maintain compliance with all local, state and federal laws and regulations.
- Ability to supervise, train and motivate multiple levels of employees.
- Ability to assess/evaluate other employees’ performance in a fair and consistent manner.
WORK YEAR:
- This is a full-time year-round position.
PHYSICALITY:
- This position is extremely physical in nature. All employees must expect the following for sustained periods during each work shift:
- Sustained standing, walking, bending, stooping, lifting of potentially heavy loads, sitting, twisting, etc.
- Working indoors and outdoors, in various climates including extreme heat, cold, rain, and snow.
