F&B Hospitality Mentor (Coffee Tyme Supervisor)

F&B Hospitality Mentor

SUMMARY: As a Hospitality Mentor, you will be responsible for the supervision, mentorship training and motivation of all front-end team members in your venue. We are seeking energetic Leaders who exhibit a genuine spirit of Hospitality and strive to provide a warm and lasting impression on our guests, and a meaningful development path for our team members.

Our GCCR Food & Beverage TEAM works together every day to provide the Best Destination Hospitality Experience in the North State for our Guests and Gamers. We accomplish this with state-of-the-art AI and QR Code technologies, and of course, strong leadership with passion and purpose. If you’re looking to up your game and be a part of something truly special in this region, then we are looking for you!

QUALIFICATIONS:

To perform this job successfully, an individual must be able to multi-task while performing each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or ability required. Must pass initial drug screening, background investigation, random drug tests and credit check. Applicant must obtain training in food safety and responsible beverage service of the Casino’s choosing.

• Strong leadership and successful supervision of food service operations
• Demonstrates a strong spirit of genuine hospitality; willingness to do whatever it takes to ensure a warm, lasting and positive guest experience.
• Proficient in effective training and development techniques and initiatives
• Ability to differentiate between “process” and “personality” management and execute both proficiently.
• Excellent communicator; strong command of verbal and written communications with respect to standard communication platforms and professional formats.
• Sound Critical Thinking skills: ability to analyze facts and data, weigh options and use sound judgement in executing solutions that are in the best interest of the operation and GCCR at large.
• Ability to perform all supervised positions at a proficient level

EDUCATION / EXPERIENCE:

High school diploma or GED Equivalent. A minimum of one (1) year in a F&B or Hospitality Leadership role and 3+ years of experience in varied Food & Beverage positions including Cashier, Server or Busser. Casino experience is a plus!

PLEASE NOTE:

This position requires availability to work on weekends and holidays.

Tyme Maidu of Berry Creek Rancheria Preference
Native American Preference