Primary Responsibilities
- Execute the Mike’s Purpose, and deliver on our Team Member Promise. This includes being a “role model” for our associates’ behavior and performance.
- Customer Satisfaction. Doing what it takes for all customers to leave satisfied. This includes maintaining acceptable wash quality, staffing, and professionally handling customer complaints and damages.
- Operations Management. Assisting the General Manager in accomplishing location goals. Ensuring your location is operating up to all Mike’s Carwash standards and guidelines at all times.
- Associate Development. Completing location orientation and training checklists. Ongoing coaching and training as needed. Documenting and delivering any applicable progressive discipline for issues observed during your shift.
- Property and Equipment Maintenance. Assisting the General Manager in the maintenance and repairs at your location. Completing checklists thoroughly and on time. Tracking and reporting repairs any repairs you are not capable of completing. Maintaining the cleanliness of all areas of the car wash.
- Personal Development. Participate in a structured management training program and continued personal growth.
- Complying with all company policies and procedures.
- Completing all other duties as assigned.
Required Work Schedule
- Must work all scheduled shifts.
- Must availability to work full time.
- Have the capabilities to close at least two nights each week.
- Have the capabilities to open one morning each week.
- Work five days the week of Christmas, Including December 24th, or December 26th
- Ability to transfer between stores within market.